Human Resources

Motivation and Retention

More Tips for Internal Customer Service

Satisfied employees mean satisfied customers, so here are 3 more ways to keep your employees happy.
Managing Employees

On Their Own

Give your independent thinkers space--but not enough to get lost in.
Employment Law

How to Comply With Workers' Comp Laws

Determine if your small business really needs it--and then start doing some research.
Human Resources

Leading in the Splash Zone

Ken Blanchard's Whale Done! proves the power of positive reinforcement with your employees.
Managing Employees

Be a Manager, Not a Police Officer

If you only jump in when employees have done something wrong, then it's time to take a closer look at your management style.
Motivation and Retention

Internal Customer Service: Getting Your Organization to Work Together

Great customer service isn't just about serving the people outside your company.
Managing Employees

Kids These Days

Senior staff hopelessly out of date? Younger mentors can help them keep up.
Motivation and Retention

What Happened to the Fun?

Loosen up! It is still possible to run a company where cracking smiles and having a blast are part of the daily routine.
Employment Law

The Requirements of FMLA Compliance

Avoid legal problems by providing employees with the leave they're entitled to.
Managing Employees

Rumor Has It.

Is the rumor mill out of control in your company? Keeping the communication lines open ought to take care of the problem.
Motivation and Retention

Keep the Faithful

Is it better to cut positions or just salaries? . . . and carry the eight . . . wait, stop calculating and think of employee morale.
Employment Law

The Rules of Overtime

Stay out of legal hot water by following these guidelines on overtime.
Managing Employees

Making Uniform Decisions

If you need to outfit your employees, find out how to best implement a uniform program.
Motivation and Retention

Keeping Your Employees Moving Forward

Of horses and carts and management: helping your employees understand what their jobs are
Managing Employees

When You're the Butt of the Joke.

Should you talk to your employees about the jokes they make about you or just let it go?
Hiring Center

The Pros and Cons of Outsourcing

Should you outsource business functions or is it better to keep them in-house?
Hiring Center

Playing e-Detective

Checking out applicants online can save you trouble--and get you into it.
Employment Law

Value System

You have to accommodate employees' "sincerely held" beliefs, religious or not.
Motivation and Retention

Is Asking Questions Motivational--or Just Plain Irritating?

It's OK to ask questions. But be careful not to step on any toes in the process.
Employment Law

Legal Implications of Wage Withholding

Just when can you withhold money from an employee's paycheck?
Human Resources

The Relevance of Employee Titles

CEO, CFO, VP: Are these acronyms even important in the early days?
Human Resources

Service With a Smile

Respecting the rights of employees serving in the uniformed services is more than a patriotic duty: It's a legal obligation.
Employment Law

Fire Fight

U.S. workers are complaining about immigrant labor--this time, it's technology layoffs.
Managing Employees

Know Your Management Team

Evaluating your managers from every angle can help you discover your team's flaws and put your business back on track.
Employment Law

The Steps to Starting a U.S. Business

Even if you're a foreign national, you can still start a U.S. business. Here's how.
Motivation and Retention

Having a Positive Influence

Get employees and customers to do what you want by giving them what they want.
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