Leadership

4 Common Customer-Service Obstacles (And How to Fix Them)
Leadership

4 Common Customer-Service Obstacles (And How to Fix Them)

Customer service can make or break a company. Don't fall into the trap of delivering sub-par service, which could result in your company's future going down the drain.
Bringing on New Hires: Steer Clear of Disaster With These 6 Steps
Leadership

Bringing on New Hires: Steer Clear of Disaster With These 6 Steps

Onboarding employees can be tricky, as often new hires feel left in the dust, resulting in less engagement at work. Here are six steps to ensure your hiring strategy is a success.
How the Silicon Valley Entrepreneur Stereotype Is Killing Entrepreneurship
Leadership

How the Silicon Valley Entrepreneur Stereotype Is Killing Entrepreneurship

If you're not a gregarious tech entrepreneur, are you an entrepreneur at all?
Millennial Misconceptions: How You're Totally Wrong About This Generation
Leadership

Millennial Misconceptions: How You're Totally Wrong About This Generation

While millennials are often perceived as lazy, entitled and tech obsessed, research has shown otherwise. Here are the top three millennial myths and tips on how to manage this generation.
How Better Habits Can Make You Better at Business -- and Life
Leadership

How Better Habits Can Make You Better at Business -- and Life

In this Google Hangout, we'll chat with behavior science expert James Clear about how you can form good habits and kick the bad ones.
How to Survive in a Competitive World
Leadership

How to Survive in a Competitive World

The real business world is brutal, but if you follow certain rules, you stand a pretty good chance of coming out on top.
How Leaders Can Win the Talent Battle for the 'Google Generation'
Leadership

How Leaders Can Win the Talent Battle for the 'Google Generation'

Companies are going to need to change their approach to recruiting and to work itself to attract today's best employees.
The Hardest Jobs for Entrepreneurs to Fill Are Also the Most Important
Leadership

The Hardest Jobs for Entrepreneurs to Fill Are Also the Most Important

These are the three thing top professionals look for in startups to persuade them to leave their well-paying job.
4 Critical Traits of Great Leaders
Leadership

4 Critical Traits of Great Leaders

Whether you're already a business owner or aspire to be, keep these points in mind when trying to lead a team an inspire greatness in others.
The Art of Having a Productive Argument
Leadership

The Art of Having a Productive Argument

Learn to articulate what you want, spend time listening and try to understand the other side. And experiment with these seven steps.
Stay Calm and Carry On: Using 'Extra-Sensory Perception' Amidst Chaos
Leadership

Stay Calm and Carry On: Using 'Extra-Sensory Perception' Amidst Chaos

The entrepreneurial journey is known to be a roller coaster of a ride. For founders to remain composed during crazy times, they should hone their “extra-sensory entrepreneur” skills.
How Much Money Is a Good Leader Really Worth?
Leadership

How Much Money Is a Good Leader Really Worth?

Breaking down the value of good leadership into dollars and sense.
Avoid This One Big Mistake When Making a Public Presentation
Leadership

Avoid This One Big Mistake When Making a Public Presentation

Carmine Gallo explains why you should keep your presentations simple, and avoid this common format.
5 Steps to Getting Better Employee Feedback (Even If You Hate It)
Leadership

5 Steps to Getting Better Employee Feedback (Even If You Hate It)

As an entrepreneur, feedback from your employees allows you to grow as a founder and lead your company down a successful path.
Petrified of Public Speaking? Keep These Tips and Your Audience's Fears in Mind
Leadership

Petrified of Public Speaking? Keep These Tips and Your Audience's Fears in Mind

Learn to vanquish the anxiety that arises before a presentation. Provide valuable real-life examples and don't forget the takeaway points.
3 Companies Share How They Stay True to Company Culture Amidst Rapid Growth
Leadership

3 Companies Share How They Stay True to Company Culture Amidst Rapid Growth

Companies are motivated to scale and grow profits year over year. But often this focus on revenue comes at the expense of the company's culture.
Retire? Not in a Million Years.
Leadership

Retire? Not in a Million Years.

I used to dream of living in a tropical paradise searching for the perfect Mai Tai. Not anymore...and I couldn't be happier.
Do This, Don't Do That: Why You Should Avoid Mixed Messages at Work
Leadership

Do This, Don't Do That: Why You Should Avoid Mixed Messages at Work

Poor communication is blamed for most workplace ills. Good leaders should stop it in its tracks.
Need to Make a Presentation? Start By Telling a Great Story.
Leadership

Need to Make a Presentation? Start By Telling a Great Story.

Communication coach Carmine Gallo explains how a powerful story is your basic foundation.
Professionalism: A Luxury for Corporate America, a Necessity for Entrepreneurs
Leadership

Professionalism: A Luxury for Corporate America, a Necessity for Entrepreneurs

The adage, "you don't get a second chance to make a first impression," couldn't be more true for entrepreneurs. For those needing to brush up on their professional skills, here are a few tips.
Leave the Past Behind: How to Stop Self-Sabotaging Your Entrepreneurial Dreams
Leadership

Leave the Past Behind: How to Stop Self-Sabotaging Your Entrepreneurial Dreams

Often when people are faced with tough decisions, they revert back to their past and recall how tough choices affected their lives. This kind of behavior can hold people back from pursuing their passion.
What a Difference a Mentor Makes
Leadership

What a Difference a Mentor Makes

Success takes self-confidence, and that is boosted by the support of a mentor.
U.K. Dad Decides to Give Away His Startup
Leadership

U.K. Dad Decides to Give Away His Startup

This entrepreneur isn't interested in selling his startup. His exit strategy is to simply give the business away.
Getting Fickle Consumers to Buy Into Your Brand
Leadership

Getting Fickle Consumers to Buy Into Your Brand

While big corporations are struggling to retain customers, startups are seizing the opportunity to steal loyal consumers. Here is how they are doing it.
How You Can Make Your Next Presentation Memorable
Leadership

How You Can Make Your Next Presentation Memorable

Keynote speaker and communication coach Carmine Gallo offers his top tips for making business presentations pop.
Ever Had a Boss Who Seemingly Thrived on Endless Chaos?
Leadership

Ever Had a Boss Who Seemingly Thrived on Endless Chaos?

Erratic leaders, who mandate frequent deadlines but constantly change course, net few results save for finger-pointing.
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