Closing the Sale
What you can do to stop losing business to customers who browse your wares in-store but buy online from someone else.
Smile and your customers will smile with you, says the billionaire entrepreneur.
Hard to believe the holidays are upon us, Thanksgiving has just wrapped and the rest of the holidays will be here in a blink. Here's your guide to a stress-free season.
Not sure how your company can use private boards? Here are three ideas to consider.
Optimizing Place Pages and garnering five-star reviews can help you beat rivals large and small.
A step-by-step look at how to start advertising on the big social network.
A better way to connect with customers online, Pinterest versus Google+ and other social-media news from around the web.
From the late Zig Ziglar's sound advice to solutions to customer-service difficulties, a sampling of our best tips of the week.
How to make the social network's video conferencing tool work for your business.
You don't have to be a design expert or spend a lot of money to create eye-catching infographics.
SEO | Search Engine Optimization
Think linking out to many websites will improve your SEO? Search Engine Land editor Danny Sullivan says think again.
In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again.
The transformative speaker and author on leadership died this morning at the age of 86. Here are some early reactions from the web.
How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.
Customer Loyalty and Retention
As the holidays bring out more disgruntled shoppers, it's important to be sensitive and avoid alienating them. Here's how.
Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected.
The actor discusses his transition into entrepreneurship and offers some key tips for young treps.
This holiday season, don't forget to treat your furry friends too. For our Indie Merchant Holiday Gift Guide, Meatball the bulldog gives his top pick from the pets category.
You'll want to steer clear of these no-nos on the professional networking site.
Targeting Niche Markets
The first picks from our Indie Merchant Holiday Gift Guide have arrived. Here's our list of favorites for furry friends.
Closing the Sale
In this special 'Ask Entrepreneur' feature, sales pro Grant Cardone shares insight on how consultants can close deals without giving away their expertise for free.
The author of 'The Thank You Economy' shares his views on the power of connecting with customers online.
Follow these tips for bouncing back from a bad public relations situation.
The serial entrepreneur and business author talks about his struggle to recast his personal brand.
Tips for cutting through the noise on social media to make your voice known.
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By Perry Marshall, Keith Krance, and Thomas Meloche More Info