Marketing

How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store
Closing the Sale

How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store

What you can do to stop losing business to customers who browse your wares in-store but buy online from someone else.
Richard Branson on Smiling as a Competitive Advantage
Branding

Richard Branson on Smiling as a Competitive Advantage

Smile and your customers will smile with you, says the billionaire entrepreneur.
6 Tips for Staying Sane Over the Holidays
Marketing

6 Tips for Staying Sane Over the Holidays

Hard to believe the holidays are upon us, Thanksgiving has just wrapped and the rest of the holidays will be here in a blink. Here's your guide to a stress-free season.
3 Ways Brands Can Use Pinterest's 'Secret Boards'
Social Media

3 Ways Brands Can Use Pinterest's 'Secret Boards'

Not sure how your company can use private boards? Here are three ideas to consider.
How to Mine Google's Gold Mine for Local Businesses
Online Marketing

How to Mine Google's Gold Mine for Local Businesses

Optimizing Place Pages and garnering five-star reviews can help you beat rivals large and small.
10 Quick Steps to Creating a Facebook Ad Campaign
Social Media

10 Quick Steps to Creating a Facebook Ad Campaign

A step-by-step look at how to start advertising on the big social network.
Time to Try the 'Anti-Facebook'?
Social Media

Time to Try the 'Anti-Facebook'?

A better way to connect with customers online, Pinterest versus Google+ and other social-media news from around the web.
Zig Ziglar and the Importance of Helping Others
Sales

Zig Ziglar and the Importance of Helping Others

From the late Zig Ziglar's sound advice to solutions to customer-service difficulties, a sampling of our best tips of the week.
What You Don't Know About Sweepstakes and Contests May Hurt You
Marketing Basics

What You Don't Know About Sweepstakes and Contests May Hurt You

Five tips to conduct a successful promotion.
4 Ideas for Hosting Google+ Hangouts 'On Air'
Social Media

4 Ideas for Hosting Google+ Hangouts 'On Air'

How to make the social network's video conferencing tool work for your business.
3 Free Tools for Creating Your Own Infographics
Online Marketing

3 Free Tools for Creating Your Own Infographics

You don't have to be a design expert or spend a lot of money to create eye-catching infographics.
How Linking to Other Sites Can Affect Your SEO
SEO | Search Engine Optimization

How Linking to Other Sites Can Affect Your SEO

Think linking out to many websites will improve your SEO? Search Engine Land editor Danny Sullivan says think again.
The Best Way to Win Repeat Customers
Customer Service

The Best Way to Win Repeat Customers

In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again.
Zig Ziglar Remembered on Social Media
Sales

Zig Ziglar Remembered on Social Media

The transformative speaker and author on leadership died this morning at the age of 86. Here are some early reactions from the web.
What to Do When Customers Get Mean on Social Media
Social Media

What to Do When Customers Get Mean on Social Media

How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.
5 Tips for Coping with Cranky Customers
Customer Loyalty and Retention

5 Tips for Coping with Cranky Customers

As the holidays bring out more disgruntled shoppers, it's important to be sensitive and avoid alienating them. Here's how.
Shoppers Spend $5.5 Billion on Small Business Saturday
Sales

Shoppers Spend $5.5 Billion on Small Business Saturday

Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected.
How Reading Rainbow's LeVar Burton Is Bringing Storytelling into the Digital Age
Social Media

How Reading Rainbow's LeVar Burton Is Bringing Storytelling into the Digital Age

The actor discusses his transition into entrepreneurship and offers some key tips for young treps.
Meatball's Top Picks for Your Pet
Marketing Ideas

Meatball's Top Picks for Your Pet

This holiday season, don't forget to treat your furry friends too. For our Indie Merchant Holiday Gift Guide, Meatball the bulldog gives his top pick from the pets category.
10 Mistakes Your Business Might Be Making on LinkedIn
Social Media

10 Mistakes Your Business Might Be Making on LinkedIn

You'll want to steer clear of these no-nos on the professional networking site.
Day #1: Woof! Best Pet Gifts Under $50
Targeting Niche Markets

Day #1: Woof! Best Pet Gifts Under $50

The first picks from our Indie Merchant Holiday Gift Guide have arrived. Here's our list of favorites for furry friends.
How to Stop Offering Free Advice and Make the Sale
Closing the Sale

How to Stop Offering Free Advice and Make the Sale

In this special 'Ask Entrepreneur' feature, sales pro Grant Cardone shares insight on how consultants can close deals without giving away their expertise for free.
Gary Vaynerchuk on Social Media's Multiplier Effect
Marketing Basics

Gary Vaynerchuk on Social Media's Multiplier Effect

The author of 'The Thank You Economy' shares his views on the power of connecting with customers online.
An 8-Step Guide to Managing Negative PR
Public Relations

An 8-Step Guide to Managing Negative PR

Follow these tips for bouncing back from a bad public relations situation.
How Gary Vaynerchuk Went from 'America's Wine Guy' to Business Expert
Branding

How Gary Vaynerchuk Went from 'America's Wine Guy' to Business Expert

The serial entrepreneur and business author talks about his struggle to recast his personal brand.
How to Get People to Listen to You on Social Media
Social Media

How to Get People to Listen to You on Social Media

Tips for cutting through the noise on social media to make your voice known.
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