A better way to connect with customers online, Pinterest versus Google+ and other social-media news from around the web.
From the late Zig Ziglar's sound advice to solutions to customer-service difficulties, a sampling of our best tips of the week.
How to make the social network's video conferencing tool work for your business.
You don't have to be a design expert or spend a lot of money to create eye-catching infographics.
SEO | Search Engine Optimization
Think linking out to many websites will improve your SEO? Search Engine Land editor Danny Sullivan says think again.
In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again.
The transformative speaker and author on leadership died this morning at the age of 86. Here are some early reactions from the web.
How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.
Customer Loyalty and Retention
As the holidays bring out more disgruntled shoppers, it's important to be sensitive and avoid alienating them. Here's how.
Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected.
The actor discusses his transition into entrepreneurship and offers some key tips for young treps.
This holiday season, don't forget to treat your furry friends too. For our Indie Merchant Holiday Gift Guide, Meatball the bulldog gives his top pick from the pets category.
You'll want to steer clear of these no-nos on the professional networking site.
Targeting Niche Markets
The first picks from our Indie Merchant Holiday Gift Guide have arrived. Here's our list of favorites for furry friends.
Closing the Sale
In this special 'Ask Entrepreneur' feature, sales pro Grant Cardone shares insight on how consultants can close deals without giving away their expertise for free.
The author of 'The Thank You Economy' shares his views on the power of connecting with customers online.
Follow these tips for bouncing back from a bad public relations situation.
The serial entrepreneur and business author talks about his struggle to recast his personal brand.
Tips for cutting through the noise on social media to make your voice known.
It's time for a fresh look at the way we form and develop business relationships.
Your company may in fact be awesome, but the media rarely responds to self-aggrandizing pitches. Here are three ways to generate headlines during a slow-news moment.
Student entrepreneur David Chait shares his tips for gaining feedback from the diverse college community.
As the market for your product evolves, the way it's packaged may need to change, too
Wanted in connection with the murder of his neighbor, the founder of McAfee Anti-Virus is on the run from authorities and is blogging about it.
Online marketing expert Jason Falls on how to use social media for business.
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