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5 Steps to Happy Clients

Stay on top of the skills your customers value most.
December 2, 2009 in Make the Sale

Avoid Stupid Sales Gimmicks

There's no need for tricks when you're driven by the timeless tools of the trade.
November 23, 2009 in Customer Service

Stop Trying to Close and Enjoy the Ride

Instead of giving clients the hard sell, just be helpful.
November 18, 2009 in Closing the Sale

Where Business Gets Done

Entrepreneur's guide to holding successful meetings with potential clients and investors.
November 16, 2009 in Presentations

Conventioneers. Remember Them?

Planning a convention or meeting in these post-AIG times.
November 13, 2009 in Presentations

The Way of the Webinar

When the popular online education platform works--and when it doesn't.
November 13, 2009 in Customer Service

Keep Your Cards to Yourself

4 ways to build your reputation and expand your network--without business cards.
November 12, 2009 in Presentations
Selling Overseas

Selling Overseas

Market constraints have you rethinking your business plan? Consider exporting.
November 12, 2009 in Finding Prospects
Grow Big by Selling Small

Grow Big by Selling Small

Go where the money is by catering to like-minded entrepreneurs.
November 10, 2009 in Sales Techniques

Value + Simplicity = Success

The keys to success in business are old as time. Add value and keep it simple.
November 9, 2009 in Customer Service

Get Past the 'Budget' Roadblock

When the value of your offer exceeds the value of their money, you'll get the sale.
October 29, 2009 in Closing the Sale

Are You Wasting Time Waiting for Miracles?

A full pipeline won't fall into your lap--you have to make it happen.
October 28, 2009 in Finding Prospects

Flip 'I Hate' to 'I Love' to Sell

5 tips for sales professionals who want to love their job.
October 26, 2009 in Make the Sale

10 Ways to Waste Your Time in a Networking Group

Referral business from networking groups can pay off handsomely, so make the most of every meeting.
October 16, 2009 in Finding Prospects

Keep Your Regulars Happy

10 tips to keep your regulars coming back--and for picking up new ones along the way
October 16, 2009 in Customer Service

Want the Sale? Offer a 'Test Drive'

Give customers a chance to fall in love by offering samples or demonstrations.
October 15, 2009 in Closing the Sale

Do a Sales Job on Yourself

Resolve to put your customers' interests first and watch your sales increase.
October 8, 2009 in Sales Techniques

Save the Sale With Service

5 strategies for polishing and protecting your customer-service reputation
October 8, 2009 in Customer Service

Adding Value: The Future of Marketing

Cut through the advertising noise by marketing with meaning.
October 5, 2009 in Customer Service

Celebrate Your Customers

Instead of saying 'thank you,' show customers some real appreciation by giving them your time.
September 30, 2009 in Customer Service

Do the Math on Discounts

What small-business owners should know before slashing prices.
September 17, 2009 in Sales Techniques
Is That the Best You Can Do?

Is That the Best You Can Do?

These days, everyone's a haggler. How to give your clients what they want without giving away the store.
September 16, 2009 in Negotiating

Is Every Customer a Good Customer?

Not always. Have a process in place to fire troublesome clients.
September 16, 2009 in Customer Service

Sales Tip of the Week

Looking to increase your leads and sales? Entrepreneur's Sales Tip of the Week will help you improve your sales strategies.
September 1, 2009 in Tips from Experts

Give Them More to Love

To keep your customers coming back, provide more reasons to appreciate what you offer.
September 1, 2009 in Customer Service

Close With Confidence

3 ways to boost your courage under pressure.
August 27, 2009 in Sales
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