Here's a look at customer satisfaction rates across industries and why those rates matter.
Procrastinators, rejoice: Toys 'R' Us is keeping stores open all-day and all-night for last-minute shoppers the four days leading up to Christmas.
Here's how you can get more customers who can't wait to buy your products and services.
Apps & Software
Steps developers can take to take advantage of high rates of new device activations.
The key is to track and improve these important key performance indicators.
Sales during Thanksgiving weekend were down from last year, but Cyber Monday is attracting shoppers in droves.
Black Friday is when most people entice customers to buy more, more and more. One clothing retailer is doing the complete opposite.
Like Sony's PlayStation 4, Xbox One sales exceed one million in first 24 hours.
With McDonald's no longer offering the McRib nationally, loyal fans flock to franchises offering the polarizing sandwich.
People still love coupons, but these days it's increasingly hard to stand out with your offer. Here are fives ways to get customers to take notice of your brand and start buying.
Two investment bankers turned jewelry retailers offer five lessons on how to build customer loyalty for your retail business.
These five tips help your staff help harried shoppers on one of the busiest shopping days of the year.
Overall spending from Thanksgiving through Cyber Monday is expected to be relatively flat, but online shopping is expected to buck the trend.
Defining what it takes to get a potential customer to make a purchase is like nailing jello to a wall. Here's some insight into how people perceive and process deals.
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