Sales

How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store
Closing the Sale

How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store

What you can do to stop losing business to customers who browse your wares in-store but buy online from someone else.
Zig Ziglar and the Importance of Helping Others
Sales

Zig Ziglar and the Importance of Helping Others

From the late Zig Ziglar's sound advice to solutions to customer-service difficulties, a sampling of our best tips of the week.
Zig Ziglar: A Life Lived at the Top
Profiles

Zig Ziglar: A Life Lived at the Top

A look back on the life one of the world's most famous salesmen -- a man who inspired millions with his straight-talking, positive words of wisdom.
The Best Way to Win Repeat Customers
Customer Service

The Best Way to Win Repeat Customers

In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again.
Zig Ziglar Remembered on Social Media
Sales

Zig Ziglar Remembered on Social Media

The transformative speaker and author on leadership died this morning at the age of 86. Here are some early reactions from the web.
Shoppers Spend $5.5 Billion on Small Business Saturday
Sales

Shoppers Spend $5.5 Billion on Small Business Saturday

Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected.
How to Stop Offering Free Advice and Make the Sale
Closing the Sale

How to Stop Offering Free Advice and Make the Sale

In this special 'Ask Entrepreneur' feature, sales pro Grant Cardone shares insight on how consultants can close deals without giving away their expertise for free.
5 Tips for Targeting Your Ideal Start-Up Customer
Market Research

5 Tips for Targeting Your Ideal Start-Up Customer

Generating lots of traffic is only part of the battle. Here are some tips to help you avoid the blunders of blind traffic generation.
Seven Secrets to Cold Calling Success
Tips from Experts

Seven Secrets to Cold Calling Success

Many business owners dread picking up the phone to reach potential customers or investors for the first time. Here are seven tips to overcome your fears and prepare to win.
Overcoming the Groupon Effect: How to Sell Merchants on Your Start-Up Deal Site
Finding Customers

Overcoming the Groupon Effect: How to Sell Merchants on Your Start-Up Deal Site

Faced with a glut of daily-deal sites, new entrants are having a tough time winning over merchants. Here's how to cut through the hype and build your client roster.
How to Build Trust to Pave the Road to Wealth
Customer Loyalty and Retention

How to Build Trust to Pave the Road to Wealth

Your relationship with customers is crucial to building your business, attracting profits and achieving long-term success.
5 Ways to Set a New Company Up for Success
Startup Basics

5 Ways to Set a New Company Up for Success

Making a big splash early on can set your company up for successes down the road. Here are some suggestions for giving your company the upper hand.
This Is Your Brain on Fear (Infographic)
Presentations

This Is Your Brain on Fear (Infographic)

A look at what happens inside your brain when you're afraid.
The Art of Stretching the Truth
Sales

The Art of Stretching the Truth

The Esquire guy on what to say when you have no idea what you are talking about.
How to Conquer Stage Fright and Focus on the Positive
Presentations

How to Conquer Stage Fright and Focus on the Positive

Change your state of mind -- and vanquish your fear of failure -- by asking yourself the right questions.
How Gamification Can Improve Customer Loyalty Programs
Sales Techniques

How Gamification Can Improve Customer Loyalty Programs

Expert Gabe Zichermann on how 'gamified' programs can be better than standard rewards-based strategies.
3 Ways to Build Consumer Trust
Customer Service

3 Ways to Build Consumer Trust

Grow your business by fostering your customer's trust with these tips.
6 Tips for Staying Supercharged
Productivity

6 Tips for Staying Supercharged

When running your business, sustained energy and razor sharp focus come from within, not from a caffeinated beverage or other external stimulants. Here's how to get it.
Show Customers Why They Should Trust You
Marketing

Show Customers Why They Should Trust You

Using proof can help establish strong relationships with your customers.
How Pre-Teen Entrepreneurs Cut Their Teeth in Book Publishing
Profiles

How Pre-Teen Entrepreneurs Cut Their Teeth in Book Publishing

From illustrated fantasy to business reality, see how these young treps learned stiff business lessons, care of their children's-book author dad.
Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes
Customer Service

Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes

No matter how much you try, you will make mistakes. But they can help to improve your company's effectiveness and reputation if you handle them well.
Common Google AdWords Mistakes and How to Avoid Them
Online Marketing

Common Google AdWords Mistakes and How to Avoid Them

Google AdWords can be a great sales generator, if you know how to use it.
3 Simple Ways to Use LinkedIn to Boost Sales
Social Media

3 Simple Ways to Use LinkedIn to Boost Sales

Follow these tips for transforming your LinkedIn profile into a lead generating machine.
7 Ways to Improve Pricing With a New Mix of Products
Sales

7 Ways to Improve Pricing With a New Mix of Products

Consider these ways to increase earnings margins by experimenting with your line-up.
3 New Technologies to Make Shopping More Interactive
Sales

3 New Technologies to Make Shopping More Interactive

Experts weigh in on new technologies from virtual greeters, to mirrors that give fashion advice, and touch screens loaded with information.
Why Should Your Customers Trust You?
Finding Prospects

Why Should Your Customers Trust You?

Understanding what drives a prospect's purchasing decisions -- familiarity, authority, affinity -- is key to building a successful relationship.
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