Sales

Closing the Sale

Stop Trying to Close and Enjoy the Ride

Instead of giving clients the hard sell, just be helpful.
Presentations

Where Business Gets Done

Entrepreneur's guide to holding successful meetings with potential clients and investors.
Presentations

Conventioneers. Remember Them?

Planning a convention or meeting in these post-AIG times.
Customer Service

The Way of the Webinar

When the popular online education platform works--and when it doesn't.
Presentations

Keep Your Cards to Yourself

4 ways to build your reputation and expand your network--without business cards.
Selling Overseas
Finding Prospects

Selling Overseas

Market constraints have you rethinking your business plan? Consider exporting.
Grow Big by Selling Small
Sales Techniques

Grow Big by Selling Small

Go where the money is by catering to like-minded entrepreneurs.
Customer Service

Value + Simplicity = Success

The keys to success in business are old as time. Add value and keep it simple.
Closing the Sale

Get Past the 'Budget' Roadblock

When the value of your offer exceeds the value of their money, you'll get the sale.
Finding Prospects

Are You Wasting Time Waiting for Miracles?

A full pipeline won't fall into your lap--you have to make it happen.
Make the Sale

Flip 'I Hate' to 'I Love' to Sell

5 tips for sales professionals who want to love their job.
Finding Prospects

10 Ways to Waste Your Time in a Networking Group

Referral business from networking groups can pay off handsomely, so make the most of every meeting.
Customer Service

Keep Your Regulars Happy

10 tips to keep your regulars coming back--and for picking up new ones along the way
Closing the Sale

Want the Sale? Offer a 'Test Drive'

Give customers a chance to fall in love by offering samples or demonstrations.
Sales Techniques

Do a Sales Job on Yourself

Resolve to put your customers' interests first and watch your sales increase.
Customer Service

Save the Sale With Service

5 strategies for polishing and protecting your customer-service reputation
Customer Service

Adding Value: The Future of Marketing

Cut through the advertising noise by marketing with meaning.
Customer Service

Celebrate Your Customers

Instead of saying 'thank you,' show customers some real appreciation by giving them your time.
Sales Techniques

Do the Math on Discounts

What small-business owners should know before slashing prices.
Is That the Best You Can Do?
Negotiating

Is That the Best You Can Do?

These days, everyone's a haggler. How to give your clients what they want without giving away the store.
Customer Service

Is Every Customer a Good Customer?

Not always. Have a process in place to fire troublesome clients.
Tips from Experts

Sales Tip of the Week

Looking to increase your leads and sales? Entrepreneur's Sales Tip of the Week will help you improve your sales strategies.
Customer Service

Give Them More to Love

To keep your customers coming back, provide more reasons to appreciate what you offer.
Sales

Close With Confidence

3 ways to boost your courage under pressure.
Sales Techniques

3 Deal-Killing Mistakes

Avoid these common blunders--or face suffering sales.
Presentations

Perfect Your Pitch

Now, more than ever, service professionals need to step it up and sell themselves.
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