Sales

Customer Service

Keep Customers Happy by Keeping Employees Happy

When workers delight customers and the immediate positive feedback of those customers in turn delights workers, you've got the flashpoint effect--and a successful and happy business.
Finding Prospects

Selling to Other Cultures

Do you have prospects whose primary language isn't English? Avoid getting your foot caught in your mouth and accidentally offending them by understanding their unique cultural needs.
Break Into a New Industry
Tips from Experts

Break Into a New Industry

Are you ready to open the doors to a new industry? Here are some strategies for getting up to speed and winning sales.
Finding Prospects

How Much Are You Worth?

Show your sales prospects how much they really need you with a value inventory report.
Finding Prospects

Warm Up to Cold Calls

Everyone hates making cold calls---until they learn how to do it properly. Follow these 7 steps to overcome your fear, and start dialing for dollars.
Customer Service

Do Your Customers Feel Ignored?

You may be losing business without even knowing it. Romance your customers into coming back with these ways to make them feel special.
Sales

Find Your Selling Motivation

The truth about selling: You can't succeed if you're not motivated. Hit your sweet spot by determining why--and how--you sell best.
Sales Techniques

10 Selling Resolutions

Start the new year off right with these 10 resolutions to amp up your sales.
Sales

Unlock Your Selling Potential

Want to reach peak sales performance? Unlock your selling potential by focusing on these keys to success.
Sales

Boost Your End-of-Year Sales

Save time by targeting prospects you know will buy from you with this top selling "TIP"
Sales

SCORE's Top Sales & Customer Service Tips

Bring in more customers--and keep them happy--with these handy sales and customer service tips from SCORE.
Sales How-To Guides

Stay on Top With Fresh Products

The downward spiral of a product has been the deaths knell for many a business. Learn what you can do to evaluate product lines, save declining ones, and create new ones.
Closing the Sale

The No. 1 Key to Closing the Sale

Want to know the secret to getting your customers to buy? It's simple--just ask!
Closing the Sale

Make No Mistake

The things you do--and don't do--could keep you from closing sales. Watch out for these 5 common mistakes, and learn how to avoid them.
Sales Techniques

The Basics of Selling Services

Become as good at selling your service as you are at performing it, and watch your sales soar.
Sales Techniques

How to Manage Your Time

Make more money--and avoid burning out--with this advice for better managing your selling time.
Finding Prospects

Asking the Right Questions

You don't have to be a master inquisitor to ask your prospects all the right questions. Learn how to set yourself up to seal the deal every time.
Selling 101
Sales How-To Guides

Selling 101

Don't let the sales process intimidate you. This thorough how-to will teach you how to focus on benefits, develop a USP, and deliver a killer sales presentation.
Closing the Sale

The Fourth-Quarter Close

Need a quick boost in sales before the end of the year? Our sales coach tells you how to get them.
Closing the Sale

The Benefits of Low-Key Selling

Don't intimidate your customers with pushy sales tactics--put them at ease so they want to buy.
Presentations

Spotlighting the Benefits of Your Offer

Are you having trouble showing customers the benefits of your offer? Try these 10 tips to make them realize what they're missing.
Tips from Experts

Closer Call

Looking for a few good salespeople? Start here.
Presentations

Improve Your Voice, Improve Your Sales

Learn the techniques used by powerful speakers to deliver a successful sales pitch.
Sales Techniques

Learning From Your Clients

Selling to people who are smarter and more experienced than you? Don't be intimidated--be wise to how you can learn from them.
Sales Techniques

Sell Customers on Who You Really Are

To really make an impression on your customers, don't just memorize a sales pitch--let them see your heart and soul.
Tips from Experts

Behind the Magic

How do stellar sellers work their magic? From the first cold call to closing the deal, discover the top sales secrets of some seriously successful salespeople.
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