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Sales

'Cake Boss' Asks: Are You Judging Your Customers?

'Cake Boss' Asks: Are You Judging Your Customers?

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'Cake Boss' Buddy Valastro of Carlo's Bakery shows why his business is a success. No matter how weird the request, his customers are always right.
November 3, 2011 in Customer Service
Five Tips for Turning Picky Holiday Shoppers Into Buyers

Five Tips for Turning Picky Holiday Shoppers Into Buyers

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As fewer shoppers may visit stores this holiday season, you'll have to get more of them to buy to see sales grow. Here are some tips.
October 26, 2011 in Make the Sale
Five Tips for Turning Picky Holiday Shoppers Into Buyers

Five Tips for Turning Picky Holiday Shoppers Into Buyers

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As fewer shoppers may visit stores this holiday season, you'll have to get more of them to buy to see sales grow. Here are some tips.
October 26, 2011 in Make the Sale
Four Signs a Sales Pro Will Be a Good Hire (Hint: Think Money)

Four Signs a Sales Pro Will Be a Good Hire (Hint: Think Money)

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Money motivation is the one factor that sets apart great salespeople from the mediocre ones, or worse.
October 21, 2011 in Sales
Picking A Host for Your Small Business Website (Infographic)

Picking A Host for Your Small Business Website (Infographic)

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If you don't already have a website, or if you're thinking about scaling up features, the following is a breakdown of which factors to consider.
October 12, 2011 in Closing the Sale
A Guide to Generating Leads on LinkedIn

A Guide to Generating Leads on LinkedIn

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Facebook is for stalking old flames, and LinkedIn is for finding new jobs, right? Wrong. Here's a look at an old social media platform's new lead-gen value.
October 6, 2011 in Sales
Seven Ways to Avoid Competing On Price

Seven Ways to Avoid Competing On Price

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Wal-Mart likes to be considered the low-price leader -- but a new study shows customers no longer think it's true. Here are some tips for dodging the low-price trap.
September 30, 2011 in Sales
How Storytelling Can Help Get a Product into RetailersPlay Video

How Storytelling Can Help Get a Product into Retailers (Video)

Looptworks' co-founder Scott Hamlin on why telling a story can help land your products onto retailers' store shelves. Having a fresh and interesting product that's different from others on the market gives retailers a new story to tell their customers.
September 14, 2011 in Sales
Truck Stop Missouri Boss on How to Negotiate with Mud Wrestlers, Medieval Actors

Truck Stop Missouri Boss on How to Negotiate with Mud Wrestlers, Medieval Actors

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Joe Bechtold offers advice for turning unusual propositions into big business.
September 14, 2011 in Sales
How Scripts Can Help You Increase Sales

How Scripts Can Help You Increase Sales

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A good sales script can help you and your team stay on message, overcome customer objections and win more repeat business.
September 8, 2011 in Sales
Grant Cardone on How to Hire Top Sales TalentPlay Video

Grant Cardone on How to Hire Top Sales Talent (Video)

Small companies often can hire great sales pros if they commit to competing for them in the job market, the sales training expert says.
July 28, 2011 in Sales
Why Facebook's Friends May Fade

Why Facebook's Friends May Fade

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While its customer satisfaction score jumped by 3 percent in 2011, Facebook continues to disappoint the masses.
July 22, 2011 in Customer Service
Guy Kawasaki on Gaining Customer TrustPlay Video

Guy Kawasaki on Gaining Customer Trust (Video)

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The venture capitalist and business author shares tips on customer service.
July 11, 2011 in Tips from Experts
Employees Get Performance Reviews, Why Not Customers?

Employees Get Performance Reviews, Why Not Customers?

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Sharing your data in an annual meeting can be a good way to build stronger relationships with customers and increase sales.
July 6, 2011 in Sales Techniques
John Jantsch on the Value of Business ReferralsPlay Video

John Jantsch on the Value of Business Referrals (Video)

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The small-business expert talks about his new book 'The Referral Engine.'
July 1, 2011 in Tips from Experts
Insights: What Makes a Great HandshakePlay Video

Insights: What Makes a Great Handshake (Video)

Business guru Guy Kawasaki talks about the basis of a winning handshake in business.
June 30, 2011 in Tips from Experts
New York Businesses Expect Sales Boost on Gay Marriage News

New York Businesses Expect Sales Boost on Gay Marriage News

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Here, one entrepreneur offers management tips for when sales climb unexpectedly.
June 27, 2011 in Sales Techniques
Insights: How to Enchant CustomersPlay Video

Insights: How to Enchant Customers (Video)

Guy Kawasaki, author of 'Enchantment,' talks about how to turn customers into fans.
June 18, 2011 in Customer Service
Gary Vaynerchuk on What Caring Looks Like to CustomersPlay Video

Gary Vaynerchuk on What Caring Looks Like to Customers (Video)

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The entrepreneur and social media guru talks about the need for transparency in business with Bryan Ellliott for 'Behind the Brand.'
June 16, 2011 in Customer Service
Insights: How to Improve Customer ServicePlay Video

Insights: How to Improve Customer Service (Video)

Celebrated author Guy Kawasaki offers advice on creating a better customer experience.
June 16, 2011 in Customer Service
How Entrepreneurs Can Conquer Fear of Selling

How Entrepreneurs Can Conquer Fear of Selling

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These tips can help get you back on the street and landing sales.
June 6, 2011 in Sales
Three Ways to Raise Prices Without Losing Customers

Three Ways to Raise Prices Without Losing Customers

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Charging more for your products and services can be easier than you think.
June 6, 2011 in Sales Techniques
John Jantsch on How to Get More and Better ReferralsPlay Video

John Jantsch on How to Get More and Better Referrals (Video)

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The author of 'Duct Tape Marketing' talks about his book 'The Referral Engine.' (15:38)
May 29, 2011 in Finding Prospects
How to Create Online Videos That Can Lead to More Sales

How to Create Online Videos That Can Lead to More Sales

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Most customers want to see a product in use before they buy it. Posting demos on your web site can generate more traffic -- and conversions.
May 24, 2011 in Finding Prospects
When You're Hungry for Sales, Consider These Lead-Gen Tools

When You're Hungry for Sales, Consider These Lead-Gen Tools

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If you're looking for leads en masse, this survey of four services can help you choose the one that's best for your business
May 23, 2011 in Finding Prospects
Guy Kawasaki on the Art of Enchantment

Guy Kawasaki on the Art of Enchantment

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The business guru shares his views on how to be really winning.
April 26, 2011 in Customer Service
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