Sales

Customer Service

The Magic of Owning a Customer-Service Problem

Customers want their problems fixed fast. They want to know you care. That's why building a loyal following means delivering great customer service. Here are three ways to get there.
Cash Flow & Money Management

Economists Optimistic Even As Sales Growth Slows

A group of economists believe that U.S. economic growth is stable despite sales growth slowing in the second quarter, according to a new report.
Sales

Businesses to Begin Selling on Yelp

The website known for its listings and reviews of local businesses is set to become an ecommerce platform.
Crocs: From Footwear Fad to Billion-Dollar Company
Business Management

Crocs: From Footwear Fad to Billion-Dollar Company

This iconic shoemaker bounced back after the recession by revamping its product lines and distribution channel.
Marketing Basics

Dealing With Rejection: 5 Ways to Turn a No Into a Yes

Visionaries often hear 'no' when they first propose their big ideas. Find out when you should or shouldn't take no for an answer, and how to turn that no into a yes.
Power Networking: Use Your Power Base to Grow Sales
Sales

Power Networking: Use Your Power Base to Grow Sales

Telling everyone you know about your product or service is an important way to grow your business. Here's how to make the most of all your connections to increase sales.
Wal-Mart Offers Entrepreneurs a Chance to Compete for Shelf Space
Sales

Wal-Mart Offers Entrepreneurs a Chance to Compete for Shelf Space

The retail giant's 'Get on the Shelf' contest provides entrepreneurs and small-business owners a non-traditional way to get their product to market.
Young Entrepreneurs

5 Startup Events and News to Watch This Week

The Senate's epic fail surprises no one as interest rates on Stafford student loans double today, the end of Google Reader is nigh, Independence Day is predicted to be a legendary travel bonanza, according to a recent Orbitz survey, NEXT helps Parisian treps validate their startup ideas, Startup Weekend heads to Amsterdam… This week’s notable news and startup events for young treps.
Facebook, Twitter and Pinterest Said to Drive In-Store and Online Sales
Social Media

Facebook, Twitter and Pinterest Said to Drive In-Store and Online Sales

Read about how social networks are helping brick-and-mortar stores, why WeHeartIt might be the next Pinterest, chat rooms on Facebook and more social-media news.
The Rise of Online Entrepreneurs: Ecommerce By the Numbers (Infographic)
Sales

The Rise of Online Entrepreneurs: Ecommerce By the Numbers (Infographic)

With online sales growing, more entrepreneurs are breaking into ecommerce. Here's a look at this thriving industry.
Sales

Why Teamwork Should Be Your No. 1 Sales Tool

Having your sales team and customers work together is important to your selling strategy. Here's how one company did this successfully.
Yelp Helps Small Businesses Turn Visitors Into Buyers, for a Fee
News and Trends

Yelp Helps Small Businesses Turn Visitors Into Buyers, for a Fee

The popular review site introduces a new service that enables users to make transactions through their pages.
Lifestyle

Mastering the Wine List at a Business Dinner

A look at the five keys to building social currency when you're trying to land an important deal.
7 Ingredients to a Successful Business Dinner
Networking

7 Ingredients to a Successful Business Dinner

Wooing clients over dinner can help you build long-lasting relationships. Here's a guide to making the best possible impression.
Finding Prospects

How to Score a Meeting With Almost Anyone: Channel Their Hero

Even the toughest prospects are reachable if you know how to catch their attention. All it takes is a little savvy and some help from their biggest hero. Here's how.
Sales

Why You Should Never Prejudge a Sales Prospect

As every experienced salesperson knows, you should never predetermine who will be a big sale and who won't. If you do, you just might miss out on the biggest sale of your career.
NHL Playoffs: Lessons in Building a Winning Sales Team
Sales

NHL Playoffs: Lessons in Building a Winning Sales Team

Like a successful hockey team, empower your employees and play to their strengths.
How Your Attitude Can Win You Sales
Sales

How Your Attitude Can Win You Sales

Being successful at selling isn't about your product. It's about your personality. Here are three ways to harness the power of a great attitude to close even the toughest sale.
Your Secret Weapon in Sales? The Phone
Finding Customers

Your Secret Weapon in Sales? The Phone

If you're only using email and Twitter to reach new clients, you could be getting lost in the crowd. One solution could be to pick up the phone.
How to Overcome Your Biases and 4 More Business Tips From the Week
Productivity

How to Overcome Your Biases and 4 More Business Tips From the Week

The best tips of the week from Entrepreneur.com, from defeating distorted thinking to scouting talent like Martha Stewart.
3 Steps to Close the Deal
Sales

3 Steps to Close the Deal

You've had your meetings. You've submitted your proposals. No answer yet? Here's how to take control of the conversation and get the job done.
Daniel Pink on the New Rules of Selling in the Information Age
Sales

Daniel Pink on the New Rules of Selling in the Information Age

The popular author outlines businesses' most common sales mistakes and how the selling game has changed.
How to Maximize Every Sales Opportunity
Sales

How to Maximize Every Sales Opportunity

Being successful at selling means setting high goals, staying focused and winning over your most important prospect: yourself. Here are three strategies to help you make the most of every sale.
Keeping Your Customers Satisfied -- It's All in the Details
Sales

Keeping Your Customers Satisfied -- It's All in the Details

One entrepreneur's story of how he gained a long-term customer by going the extra mile to set himself apart from competition.
How to Talk Money With a Sales Prospect
Sales

How to Talk Money With a Sales Prospect

It's always a challenge to bring up the subject of fees with a potential new customer. Marketing expert Ilise Benun has these tips.
The Right Way to Adjust Your Prices
Pricing

The Right Way to Adjust Your Prices

Stop undervaluing your products and services, and look at what your pricing strategy really says about you.
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