Stop Trying to Close and Enjoy the RideInstead of giving clients the hard sell, just be helpful.
Value + Simplicity = SuccessThe keys to success in business are old as time. Add value and keep it simple.
Give Your Marketing a Fall LiftCheck in with customers today to prepare for tomorrow's holiday season.
Focus on Core CustomersBe committed to them, and they'll deliver new clients to you.
Keep Your Regulars Happy10 tips to keep your regulars coming back-- and for picking up new ones along the way
Want the Sale? Offer a 'Test Drive'Give customers a chance to fall in love by offering samples or demonstrations.
Do a Sales Job on YourselfResolve to put your customers' interests first and watch your sales increase.
Adding Value: The Future of MarketingCut through the advertising noise by marketing with meaning.
Celebrate Your CustomersInstead of saying 'thank you,' show customers some real appreciation by giving them your time.
Give Your Website a Personal TouchUse these 3 tips to connect with your online customers.
Growing Green RevenuesHow alligning value with values can win sales in the office supply industry
Is Every Customer a Good Customer? Not always. Have a process in place to fire troublesome clients.
Save the Sale With Service5 strategies for polishing and protecting your customer-service reputation
Prioritize the Customer ExperienceIf you don’t communicate your company standards clearly your employees might make their own.
The Human ApproachFocus less on making your pitch and more on listening to what your customers need.
Harnessing the Wisdom of CrowdFeedback from the masses can help with damage control and improve your brand.
Do the Math on DiscountsWhat small-business owners should know before slashing prices.
Provide Can-Do Customer ServiceLet this anecdote serve as a reminder; the customers' experience is paramount.
840 Million Reasons to CelebrateFresh off his mammoth deal with Amazon, Zappos.com CEO Tony Hsieh shares the secrets of his online empire.
Harness the Power of SurpriseDon't ask your prospects what they want--tell them what they need.
You Can't Beat HabitLearning how to alter customers' routines likely means making significant changes to your own.
Referral Offers Your Customers Can't RefuseA great product or service and inviting customer experience is essential to building a steady stream of referrals to your business.
Expand Your Customer Base With CouponsFrugality is top of the mind for today's consumers.
Make the Sale of the CenturyIf you can solve clients' problems instead of selling them products, you'll become part of the team--and get rich in the process.
Uncensored Sales StrategiesUncover a radical approach that delivers what your customers really want.
Sell Value, Not PriceFind the price point that covers your costs and provides a profit margin.
Don't Discount NaysayersNuggets of truth are almost always present in criticism. Use those to your advantage.
Lingo for Thriving in a Web EconomyThe language of technology moves as fast as the technology itself. Here's a roundup of the latest terms.
A Roundup of Apps and ToolsWhether it's payment options or collaboration that's on your mind, we've got you covered.
Sales Lessons From a Fly Fishing MasterI received some of my most valuable sales seminars from my father--while wearing hip waders. His mantra: Be yourself. Even if you smell like fish.
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