Technology Purchases by Small Businesses

The SMB category spent $130.1 billion on technology.

SMB Tech Spend is Growing Faster Than Nation

Source: IDC SMB research and IDC Black Book, 2005

Fax machine .............................................................................................................86.4%
CD-RW or CD-R .......................................................................................................71.5%
Flatbed scanners .....................................................................................................63.3%
Copier (desktop, high volume or color) ...............................................................63.2%
Digital camera...........................................................................................................58.3%
Multifunction printer ..................................................................................................52.2%
Removable high-capacity floppy drive...................................................................49.4%
Tape storage/backup drive .....................................................................................44.8%
Removable hard disk drive ....................................................................................35.1%
Smart handheld device............................................................................................33.0%
External hard disk drive............................................................................................28.9%
Recordable DVD........................................................................................................28.2%
Wireless mouse .......................................................................................................23.8%
Sheet-fed scanners .................................................................................................20.2%
Digital video camera.................................................................................................19.0%
PC projector................................................................................................................13.5%

Source: IDC, "SMB Vertical Market Profile," 2003

Banking services .............................................................................................................74.9%
Real estate/plant site location ......................................................................................70.8%
Truck purchase/rental/lease..........................................................................................69.2%
Advertising/promotion.....................................................................................................65.3%
Automobile purchase/rental/lease ..............................................................................64.1%
Freight/express services................................................................................................62.7%
Printing services ..............................................................................................................58.9%
Temporary help................................................................................................................50.8%
Web development............................................................................................................50.5%
Travel arrangements ......................................................................................................48.3%
Security systems .............................................................................................................46.0%
Consultation services .....................................................................................................44.3%
Convention/meeting sites ..............................................................................................43.7%
Video conferencing equipment .....................................................................................28.5%

Source: MRI Fall 2004. Percentage of goods purchased by
decision makers of companies with less than 100 employees.