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Take a Tip from Bezos: Customers Always Need a Seat at the Table

Take a Tip from Bezos: Customers Always Need a Seat at the Table

A close study of Amazon.com founder Jeff Bezos reveals one of the world's most innovative companies is rooted in one of the oldest ideas. The customer comes first.
Lessons in Customer Service From the World's Most Beloved Companies

Lessons in Customer Service From the World's Most Beloved Companies

We shed some light on what these big companies are getting right with customer service, and why.
Roku Founder: Say Goodbye to Cable Boxes and Hello to TV Apps

Roku Founder: Say Goodbye to Cable Boxes and Hello to TV Apps

The father of cord-cutting predicts the future of TV. Hint: Your next boob toob will know what you want to watch and what your friends are watching.
Report: As Negotiations Falter, Amazon Takes Aim at Publishing Giant Hachette

Report: As Negotiations Falter, Amazon Takes Aim at Publishing Giant Hachette

Browsing for works by Malcolm Gladwell or JD Salinger on Amazon? The online giant would prefer you purchase something else instead.
Almost Every Major Tech Company in America Blasts the FCC’s Net Neutrality Proposal

Almost Every Major Tech Company in America Blasts the FCC’s Net Neutrality Proposal

Opposition to the proposed rule change is growing louder as one commissioner calls for a delay on the May 15 vote and a public comment period.
Finally: Alibaba Files for IPO

Finally: Alibaba Files for IPO

The Chinese ecommerce giant officially filed to list its shares in the U.S. in what could be one of the biggest initial public offerings ever.
Amazon's New Twitter Hashtag Puts Items in Your Shopping Cart

Amazon's New Twitter Hashtag Puts Items in Your Shopping Cart

With #AmazonCart, you can now add items to your Amazon shopping basket without leaving Twitter.
6 Great Business Models to Consider for a Startup

6 Great Business Models to Consider for a Startup

Be sure to describe the consumer pain to be relieved by the enterprise and how big a wedge can be driven between what customers are willing to pay and the costs.
An Inside Look at Yahoo's Original Series

An Inside Look at Yahoo's Original Series

Yahoo announced two original comedy series -- one about a misfit spaceship crew and one about Las Vegas's first pro basketball team.
Why UPS Should Be Very Afraid of Amazon's Delivery Plans

Why UPS Should Be Very Afraid of Amazon's Delivery Plans

Amazon has already changed the way we shop and consume media. Who's to say the ecommerce giant won't overhaul how you get your mail?
Taking Aim at Costco and Walmart, Amazon Launches Prime Pantry

Taking Aim at Costco and Walmart, Amazon Launches Prime Pantry

Amazon Prime members can now have big boxes filled with regular-sized household items delivered at a flat rate.
Aereo Faces Off Against Broadcast Giants in Supreme Court Today

Aereo Faces Off Against Broadcast Giants in Supreme Court Today

The controversial streaming TV startup has battled broadcast goliaths before -- and won both times. Will it prevail again? Either way, Aereo's fate could forever change the way we watch TV.
Game On: Apple and Google Turn Up the Heat in the Mobile Gaming 'Arms Race'

Game On: Apple and Google Turn Up the Heat in the Mobile Gaming 'Arms Race'

Silicon Valley's biggest tech rivals are seriously upping their game in the mobile gaming battle. Here's how.
Why Amazon Pays Employees Up to $5,000 to Quit

Why Amazon Pays Employees Up to $5,000 to Quit

In a letter to shareholders, Jeff Bezos revealed an interesting company policy that seeks to foster a passionate and dedicated workforce.
It's D-Day for Windows XP. Here's What Users Need to Do Right Now.

It's D-Day for Windows XP. Here's What Users Need to Do Right Now.

If your computer still runs on Windows XP, you're about to become an easier target for cyber thieves.
Amazon Releases Dash, a Home Barcode Scanner for Groceries

Amazon Releases Dash, a Home Barcode Scanner for Groceries

The new device lets Amazon Fresh subscribers add items to their online shopping lists by scanning a product's barcode or simply by saying its name.
Changing Channels: With Fire TV, Amazon Enters the Blazing Set-Top Box Arena

Changing Channels: With Fire TV, Amazon Enters the Blazing Set-Top Box Arena

Amazon is looking to differentiate itself from competitors with a video-streaming device you can talk to.
Amazon Is Now Accepting Returns Through its Lockers

Amazon Is Now Accepting Returns Through its Lockers

Customers in major urban areas can now receive or return packages through the program.
Aereo to Supreme Court: Our Streaming TV Service 'Falls Squarely Within the Law'

Aereo to Supreme Court: Our Streaming TV Service 'Falls Squarely Within the Law'

The bold startup once again slams big broadcasters for claiming its business model thrashes copyright laws, setting the tone for its defense in a federal court battle that begins next month.
Coinbase Snags Top Tech Execs From Facebook, Amazon

Coinbase Snags Top Tech Execs From Facebook, Amazon

The rising wallet service's major new hires show that the business of Bitcoin is big enough to attract top tech talent.
MLB in Hot Water for Unauthorized Drone Use at Spring Training

MLB in Hot Water for Unauthorized Drone Use at Spring Training

The Washington Nationals got caught using a small drone to capture publicity shots without FAA approval.
This Mobile Fashion Marketplace Just Struck a Nifty Deal With the USPS

This Mobile Fashion Marketplace Just Struck a Nifty Deal With the USPS

Poshmark's deal with the U.S. Postal Service could be what sets it apart from its growing number of competitors.
Alibaba Could Be the Biggest IPO Ever -- But What the Heck Is It?

Alibaba Could Be the Biggest IPO Ever -- But What the Heck Is It?

On the heels of its IPO announcement, we break down the rapidly swelling internet conglomerate that has been called, alternately, the eBay, Amazon and PayPal of China.
Price of Amazon Prime Jumps to $99

Price of Amazon Prime Jumps to $99

The ecommerce giant announced the first price increase on its subscription service in nine years.
Amazon Launches Pilot Program Selling 3-D Printed Products

Amazon Launches Pilot Program Selling 3-D Printed Products

The e-commerce goliath is trying out an online marketplace selling 3-D printed consumer goods, from fashion jewelry pieces to home decor items and tech accessories.

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