Connecting with customers

News and Articles About Connecting with customers

5 Ways to Build Bonds With Customers Using the Old-School Telephone
Connecting with customers

5 Ways to Build Bonds With Customers Using the Old-School Telephone

Customers just want to pick up the phone when they need help with their problem.
Clément Delangue
The Simple Secret to Making an Instant Connection With Everyone You Meet
Relationships

The Simple Secret to Making an Instant Connection With Everyone You Meet

The more we listen, the smarter and nicer people think we are.
Sean Kim
Demographics Alone Are Not Enough to Position a Brand
Marketing

Demographics Alone Are Not Enough to Position a Brand

Marketers really need to know their customers, or risk coming off flat and factual. Build up the psychographics of your potential base.
Jim Joseph
The Right Way to 'Stalk' People Online
Online Networking

The Right Way to 'Stalk' People Online

There's etiquette to following and interacting with people on social media and elsewhere. Here are some handy tips.
Carol Roth
Bot or Person? The Customer Automation Conundrum.
Marketing Automation

Bot or Person? The Customer Automation Conundrum.

Frustration with "touch one for this, two for that'' may be driving away customers. Helpful automation geared to your demographic will bring them back.
Larry Alton
3 Sales Lessons from Eric Cantor
Connecting with customers

3 Sales Lessons from Eric Cantor

You won't go further if you forget the people who got you where you are.
Gregg Schwartz
Richard Branson on Building a Business That Lasts
Richard Branson

Richard Branson on Building a Business That Lasts

Starting a company is an endurance race that only a few survive.
Richard Branson
The Shocking Truth: Customers Don't Want to Engage With Your Company
Winning Strategies

The Shocking Truth: Customers Don't Want to Engage With Your Company

When it comes to brand loyalty, values are worth more than engagement.
Gregory Ciotti
Have We Met Before? Getting to Know Your Online Customers.
Online Marketing

Have We Met Before? Getting to Know Your Online Customers.

Nearly all visitors to ecommerce sites are anonymous. By cleverly sifting through the data, few are unfamiliar for very long.
Kevin Lindsay
7 Ways to Get People to Take You Seriously
Respect

7 Ways to Get People to Take You Seriously

If you're going to get anything done in business, you need people to respect you. Here are some tips.
Drake Baer
5 Ways to Get People to Remember You (And Your Company)
Personal Branding

5 Ways to Get People to Remember You (And Your Company)

In a sea of companies and entrepreneurs, it is easy to get lost in the crowd. Here are a few pointers on how to stand out.
Dorie Clark
7 Tips For Getting Good at Spotting Trends
Trends

7 Tips For Getting Good at Spotting Trends

In order to succeed in business you need to anticipate what your market will want or need before it's completely obvious to all. Here's how.
Beth Kuhel
How Often Should I Update My Website?
Websites

How Often Should I Update My Website?

Despite what you may have heard, for many businesses, daily updates don't make sense.
Mikal E. Belicove
There's an Art to Telling Your Brand's Story: 4 Ways to Get It Right
Storytelling

There's an Art to Telling Your Brand's Story: 4 Ways to Get It Right

A compelling brand story gives your audience a way to connect with you.
Ann Handley