Customer Engagement The latest news, videos, and discussion topics on Customer Engagement en-us Copyright 2014 Inc., All rights reserved. (webmaster) 5 Business Wed, 01 Oct 2014 20:00:00 GMT 6 Techniques to Effectively Gamify a Mobile App Incentivizing users with rewards can keep them coming back and spreading the word, but only if you set it up correctly. Wed, 01 Oct 2014 20:00:00 GMT Rahul Varshneya Be Like That Great College Roommate. Build Brand Loyalty in 4 Ways. Businesses can cultivate close relationships with their clientele. It just requires time and effort. Thu, 25 Sep 2014 22:30:00 GMT Peter Gasca 5 Rules for Using Push Technology to Your Advantage Think of it as a nudge your customers asked you to give them when they are in the neighborhood. Thu, 25 Sep 2014 15:00:00 GMT Brett Relander How to Pick the 'Right' Clients and Stand Out Among the Competition Entrepreneurs need to identify clients who will be as enamored with your services as you'd like them to be. Here are some tips. Thu, 25 Sep 2014 13:30:00 GMT Jessica Ballard How 23andMe Caused a Divorce: A Look at Unintended Consequences A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission. Mon, 22 Sep 2014 21:05:00 GMT Carly Okyle Why Making Your Employees Happy Will Help Your Bottom Line Engaged employees might be more prone to offer just the right touch to customers, boosting satisfaction all round. Consider job rotation as a workplace enhancement. Fri, 19 Sep 2014 19:45:00 GMT Tommy Petrogiannis 3 Reliable Sources of Shareable Content No Matter How Boring Your Business Is You probably aren't in a flashy industry but you, your team, the company you've belt and the customers you help are stories worth telling. Tue, 16 Sep 2014 19:30:00 GMT Ann Smarty 4 Customer Personalities Your Sales Team Wants to Reach Learn how to customize marketing strategies to approach each type of potential buyer. Tue, 09 Sep 2014 22:30:00 GMT Leslie Stretch How Customer Feedback Can Stymie Innovation Empathetically observing customers use your product to solve their problem yields far better innovative ideas than simply asking for suggestions. Tue, 09 Sep 2014 19:00:00 GMT Jeff Dyer 5 Ways to Build Bonds With Customers Using the Old-School Telephone Customers just want to pick up the phone when they need help with their problem. Tue, 09 Sep 2014 11:30:00 GMT Clément Delangue How Are Your Visitors Engaging With Your Website? Just having information on your website isn't enough. You need to ensure the important content is prominent and then take action to measure user engagement. Mon, 08 Sep 2014 14:00:00 GMT Marie Dean 4 Steps to Identifying -- and Engaging – Your Core Customers For a startup to succeed, it is imperative that an entrepreneur establishes criteria for customer selection. Done correctly, it can provide a scalable sales model, focus resources and establish an ongoing process to deal with change. Fri, 05 Sep 2014 21:00:00 GMT Frank Cespedes Sleepwalking Through Sales -- How Vendors Are Ignoring Buyers' Intelligence Businesses need to respect today's informed customers. Thu, 04 Sep 2014 19:30:00 GMT Frank Visgatis To Keep Buyers From Cheating on You, Always Be Loyal to Them Stop thinking 'close the deal' and start thinking 'begin the relationship.' Tue, 02 Sep 2014 11:45:00 GMT Jason Forrest Turn the Distraction of Fantasy Sports Into an Engagement Opportunity Research has shown that employees are spending time managing their teams instead of working, which cost companies big. Wed, 27 Aug 2014 19:30:00 GMT John Brubaker The 7 Key Parts of an Effective Direct Mail Sales Piece When writing your direct mail sales piece, be sure to include and pay particular attention to these seven parts of your letter. Tue, 26 Aug 2014 23:00:00 GMT Craig Simpson To Maximize Your Website, Use 'Psychological Distance' to Your Advantage How your customers perceive your product should determine how you present it to them. Mon, 25 Aug 2014 20:30:00 GMT Liraz Margalit Two Simple Steps to Win Clients Your First Week in Business Execute these low-cost strategies to get your business off the ground immediately. Thu, 21 Aug 2014 11:00:00 GMT Tanya Benedicto Klich Write Headlines That Make Your Customers Take Notice Headlines are often the first thing customers read, and if they're boring, they'll move on faster than you can blink. Learn how to create attention-grabbing headlines. Fri, 15 Aug 2014 16:30:00 GMT Al Lautenslager The 6 Elements of Persuasion (Infographic) When you want to get your customer to say yes, keep these principles in mind. Wed, 13 Aug 2014 18:40:00 GMT Nina Zipkin