Customer Engagement The latest news, videos, and discussion topics on Customer Engagement en-us Copyright 2014 Inc., All rights reserved. (webmaster) 5 Business Wed, 30 Jul 2014 20:30:00 GMT To Nurture Business Customer Loyalty, Foster Community Connecting customers with each other to discuss common challenges builds tight bonds with you. Wed, 30 Jul 2014 20:30:00 GMT Mark Woollen Marketing 101: The Art of Storytelling The ability to tell a tale is a priceless skill, especially in your marketing. Here's how to create stories that give your business top-of-mind awareness. Tue, 29 Jul 2014 16:30:00 GMT Al Lautenslager 5 Keys to Increasing Your Influence on Social Media As you prepare to launch your company, keep these social-media rules in mind. Mon, 28 Jul 2014 15:00:00 GMT Nina Zipkin Your Answer to Lackluster Customer and Employee Engagement: Add Fun. Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining. Wed, 23 Jul 2014 17:45:00 GMT Catherine Clifford Make Your Marketing Message Stand Out on Social Media Learn how to make your message stand out in the crowd by being fresh, relevant and interesting, and sharing and engaging with fellow community members. Tue, 22 Jul 2014 19:00:00 GMT Al Lautenslager You're No Little Fish: Stand Out by Dominating Content Marketing Using content is cheaper and more effective than traditional advertising. Here are three things your strategy should entail. Tue, 22 Jul 2014 18:00:00 GMT Eric Siu The 5 Questions That Will Close the Deal How asking ‘why’ can help you lock up the sale. Tue, 22 Jul 2014 15:00:00 GMT Nina Zipkin Delivering World-Class Service on a Startup Budget Top-notch customer service doesn't need to be costly. Here are three ways new ventures can provide amazing service without breaking the bank. Thu, 17 Jul 2014 21:00:00 GMT Vishaal Melwani To Engage Followers, Remember This One Simple Social Media Tip While many small businesses blast out content via social channels, some fail to spawn authentic consumer engagement. Wed, 16 Jul 2014 17:00:00 GMT Geoff Weiss 10 Secrets to Building Trust and Credibility With Your Customers Salespeople often get a bad rap. Don't be that person, Here are a few pointers on how to build a long-lasting relationship with clients. Tue, 15 Jul 2014 22:00:00 GMT Walter Rogers 13 Ways to Get Your Emails Noticed and Opened You may have sent the best marketing message via email, but if no one opens it and reads it, what good have you done? Here's how to get those messages looked at by your prospective customers. Tue, 15 Jul 2014 15:30:00 GMT Al Lautenslager Would You Get a Tattoo of Your Favorite Franchise's Logo? Anytime Fitness, Entrepreneur Magazine’s Franchise of 2014, is a global, full-service gym with an army of dedicated fans. Tue, 15 Jul 2014 15:00:00 GMT Nina Zipkin Closing the Deal Is as Easy as Smiling Scientists refer to the surge of good feeling as emotional contagion. Whatever the sentiment, entrepreneurs can use it to good effect. Mon, 14 Jul 2014 17:00:00 GMT Jesse Torres Don't Stop Recruiting Employees Once They're Hired Jon Bischke's company, Entelo, makes it easier for companies to recruit new talent. Yet, the secret to success, he says, isn't just finding the right people, but figuring out how to keep them. Fri, 11 Jul 2014 14:15:00 GMT Sarah Max Try These Tools to Supercharge Your Website Visitor Engagement A look at comprehensive solutions for boosting website visitor engagement, communications and conversions. Wed, 09 Jul 2014 13:00:00 GMT Kim Lachance Shandrow Create Content That Gets Your Customers' Attention Content marketing dispenses content of all kinds, to all takers, all the time. What can you do to get your content noticed? Tue, 08 Jul 2014 18:30:00 GMT Al Lautenslager Use Humor to Get Your Marketing Message Noticed Content that's laughed at is shared more often and is more memorable than "straight" messaging. Here's how to add a touch of humor will help to capture your target's attention. Tue, 08 Jul 2014 18:00:00 GMT Al Lautenslager 3 Social Media Rules Most Entrepreneurs Don't Follow With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions. Mon, 30 Jun 2014 12:00:00 GMT Jacqueline Whitmore Will Your Company Be a Leader of the Customer-Service Revolution? These four key ways can help a startup or small company win over consumers to be brand loyalists. Fri, 27 Jun 2014 23:00:00 GMT Eric McKirdy If You Want That Customer, Mind Your Manners Etiquette is not just something your parents thought was important or an outdated social protocol. Potential buyers deserve respect. Tue, 24 Jun 2014 17:30:00 GMT Grant Cardone