Customer Engagement http://www.entrepreneur.com/topic/customer-engagement The latest news, videos, and discussion topics on Customer Engagement en-us Copyright 2014 Entrepreneur.com Inc., All rights reserved. Entrepreneur.com webmaster@entrepreneur.com (webmaster) 5 Business Wed, 23 Jul 2014 17:45:00 GMT Your Answer to Lackluster Customer and Employee Engagement: Add Fun. Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining. Wed, 23 Jul 2014 17:45:00 GMT http://www.entrepreneur.com/article/235876 http://www.entrepreneur.com/article/235876 Catherine Clifford Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining. Make Your Marketing Message Stand Out on Social Media Learn how to make your message stand out in the crowd by being fresh, relevant and interesting, and sharing and engaging with fellow community members. Tue, 22 Jul 2014 19:00:00 GMT http://www.entrepreneur.com/article/235123 http://www.entrepreneur.com/article/235123 Al Lautenslager Learn how to make your message stand out in the crowd by being fresh, relevant and interesting, and sharing and engaging with fellow community members. You're No Little Fish: Stand Out by Dominating Content Marketing Using content is cheaper and more effective than traditional advertising. Here are three things your strategy should entail. Tue, 22 Jul 2014 18:00:00 GMT http://www.entrepreneur.com/article/235779 http://www.entrepreneur.com/article/235779 Eric Siu Using content is cheaper and more effective than traditional advertising. Here are three things your strategy should entail. The 5 Questions That Will Close the Deal How asking ‘why’ can help you lock up the sale. Tue, 22 Jul 2014 15:00:00 GMT http://www.entrepreneur.com/video/235543 http://www.entrepreneur.com/video/235543 Nina Zipkin How asking ‘why’ can help you lock up the sale. Delivering World-Class Service on a Startup Budget Top-notch customer service doesn't need to be costly. Here are three ways new ventures can provide amazing service without breaking the bank. Thu, 17 Jul 2014 21:00:00 GMT http://www.entrepreneur.com/article/235693 http://www.entrepreneur.com/article/235693 Vishaal Melwani Top-notch customer service doesn't need to be costly. Here are three ways new ventures can provide amazing service without breaking the bank. To Engage Followers, Remember This One Simple Social Media Tip While many small businesses blast out content via social channels, some fail to spawn authentic consumer engagement. Wed, 16 Jul 2014 17:00:00 GMT http://www.entrepreneur.com/video/235658 http://www.entrepreneur.com/video/235658 Geoff Weiss While many small businesses blast out content via social channels, some fail to spawn authentic consumer engagement. 10 Secrets to Building Trust and Credibility With Your Customers Salespeople often get a bad rap. Don't be that person, Here are a few pointers on how to build a long-lasting relationship with clients. Tue, 15 Jul 2014 22:00:00 GMT http://www.entrepreneur.com/article/235532 http://www.entrepreneur.com/article/235532 Walter Rogers Salespeople often get a bad rap. Don't be that person, Here are a few pointers on how to build a long-lasting relationship with clients. 13 Ways to Get Your Emails Noticed and Opened You may have sent the best marketing message via email, but if no one opens it and reads it, what good have you done? Here's how to get those messages looked at by your prospective customers. Tue, 15 Jul 2014 15:30:00 GMT http://www.entrepreneur.com/article/235122 http://www.entrepreneur.com/article/235122 Al Lautenslager You may have sent the best marketing message via email, but if no one opens it and reads it, what good have you done? Here's how to get those messages looked at by your prospective customers. Would You Get a Tattoo of Your Favorite Franchise's Logo? Anytime Fitness, Entrepreneur Magazine’s Franchise of 2014, is a global, full-service gym with an army of dedicated fans. Tue, 15 Jul 2014 15:00:00 GMT http://www.entrepreneur.com/video/235538 http://www.entrepreneur.com/video/235538 Nina Zipkin Anytime Fitness, Entrepreneur Magazine’s Franchise of 2014, is a global, full-service gym with an army of dedicated fans. Closing the Deal Is as Easy as Smiling Scientists refer to the surge of good feeling as emotional contagion. Whatever the sentiment, entrepreneurs can use it to good effect. Mon, 14 Jul 2014 17:00:00 GMT http://www.entrepreneur.com/article/235565 http://www.entrepreneur.com/article/235565 Jesse Torres Scientists refer to the surge of good feeling as emotional contagion. Whatever the sentiment, entrepreneurs can use it to good effect. Don't Stop Recruiting Employees Once They're Hired Jon Bischke's company, Entelo, makes it easier for companies to recruit new talent. Yet, the secret to success, he says, isn't just finding the right people, but figuring out how to keep them. Fri, 11 Jul 2014 14:15:00 GMT http://www.entrepreneur.com/article/234873 http://www.entrepreneur.com/article/234873 Sarah Max Jon Bischke's company, Entelo, makes it easier for companies to recruit new talent. Yet, the secret to success, he says, isn't just finding the right people, but figuring out how to keep them. Try These Tools to Supercharge Your Website Visitor Engagement A look at comprehensive solutions for boosting website visitor engagement, communications and conversions. Wed, 09 Jul 2014 13:00:00 GMT http://www.entrepreneur.com/video/234695 http://www.entrepreneur.com/video/234695 Kim Lachance Shandrow A look at comprehensive solutions for boosting website visitor engagement, communications and conversions. Create Content That Gets Your Customers' Attention Content marketing dispenses content of all kinds, to all takers, all the time. What can you do to get your content noticed? Tue, 08 Jul 2014 18:30:00 GMT http://www.entrepreneur.com/article/235121 http://www.entrepreneur.com/article/235121 Al Lautenslager Content marketing dispenses content of all kinds, to all takers, all the time. What can you do to get your content noticed? Use Humor to Get Your Marketing Message Noticed Content that's laughed at is shared more often and is more memorable than "straight" messaging. Here's how to add a touch of humor will help to capture your target's attention. Tue, 08 Jul 2014 18:00:00 GMT http://www.entrepreneur.com/article/235126 http://www.entrepreneur.com/article/235126 Al Lautenslager Content that's laughed at is shared more often and is more memorable than "straight" messaging. Here's how to add a touch of humor will help to capture your target's attention. 3 Social Media Rules Most Entrepreneurs Don't Follow With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions. Mon, 30 Jun 2014 12:00:00 GMT http://www.entrepreneur.com/article/234953 http://www.entrepreneur.com/article/234953 Jacqueline Whitmore With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions. Will Your Company Be a Leader of the Customer-Service Revolution? These four key ways can help a startup or small company win over consumers to be brand loyalists. Fri, 27 Jun 2014 23:00:00 GMT http://www.entrepreneur.com/article/235050 http://www.entrepreneur.com/article/235050 Eric McKirdy These four key ways can help a startup or small company win over consumers to be brand loyalists. If You Want That Customer, Mind Your Manners Etiquette is not just something your parents thought was important or an outdated social protocol. Potential buyers deserve respect. Tue, 24 Jun 2014 17:30:00 GMT http://www.entrepreneur.com/article/235030 http://www.entrepreneur.com/article/235030 Grant Cardone Etiquette is not just something your parents thought was important or an outdated social protocol. Potential buyers deserve respect. Your Company Shouldn't Need to Shout 'The Customer is King!' Put the customer at the center of your business and they will know they are king, without all the yelling. Mon, 23 Jun 2014 13:30:00 GMT http://www.entrepreneur.com/article/235044 http://www.entrepreneur.com/article/235044 Sharon Rowlands Put the customer at the center of your business and they will know they are king, without all the yelling. How to Deal With Headache-Inducing Customers While most customers are happy when companies offer solutions and try to help , there are a few types of customers who will never be happy. Here is how to deal with them. Sun, 22 Jun 2014 17:00:00 GMT http://www.entrepreneur.com/article/235041 http://www.entrepreneur.com/article/235041 Logan Strain While most customers are happy when companies offer solutions and try to help , there are a few types of customers who will never be happy. Here is how to deal with them. Your Customers Can Now Direct Message You on Yelp The new direct-messaging tool aims 'to ensure people never have to leave Yelp to find all the info their hearts’ desire,' the company said. Tue, 17 Jun 2014 20:49:00 GMT http://www.entrepreneur.com/article/234938 http://www.entrepreneur.com/article/234938 Geoff Weiss The new direct-messaging tool aims 'to ensure people never have to leave Yelp to find all the info their hearts’ desire,' the company said.