Customer Engagement

News and Articles About Customer Engagement

Size Matters: Make Your Business Appear Smaller When It Counts
Customer Relationship

Size Matters: Make Your Business Appear Smaller When It Counts

There's a point where a company becomes large enough to lose sight of customers as individuals.
Dave Thompson
Shark Tank's Daymond John: 3 Ways to Build a Loyal Social Media Following
Social Media

Shark Tank's Daymond John: 3 Ways to Build a Loyal Social Media Following

The fashion entrepreneur has learned a lot about how brands can build their social media presence.
Laura Entis
Here Is How to Get Customers With Limited Funds
Ask the Expert

Here Is How to Get Customers With Limited Funds

Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
Thomas Hansen
4 Warning Signs Your Brand Is a Terrible Teacher
Branding

4 Warning Signs Your Brand Is a Terrible Teacher

In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.
Lev Kaye
5 Ways to Improve Customer Service for Seniors
Customer Service

5 Ways to Improve Customer Service for Seniors

Tailoring your customer support to seniors' unique needs will help you build customer loyalty and position your business for success as the demographic continues to grow and change.
Seth Bailey
How to Build a Website That Keeps Visitors Hooked
Starting a Business

How to Build a Website That Keeps Visitors Hooked

Once you get prospects and customers to visit your website, use these tips to get them to stick around.
The Staff of Entrepreneur Media, Inc.
The Customer Always Remembers...
Customer Engagement

The Customer Always Remembers...

When it comes to buying a product or service, our decisions are based on memories, not experiences.
Paul Jun
Everything You Need to Know About Setting Up Your Company Page on LinkedIn
Linkedin

Everything You Need to Know About Setting Up Your Company Page on LinkedIn

Find out what you can showcase -- and how -- on your company's LinkedIn page to attract new employees and new business.
Ted Prodromou
How to Respond to Bad Reviews to Build Customer Loyalty
Customer Engagement

How to Respond to Bad Reviews to Build Customer Loyalty

Here's what to do when your business gets slammed on Yelp or other review sites.
Brett Relander
With Your Marketing Plan in Place, It's Time to Talk Tactics
Marketing Plans

With Your Marketing Plan in Place, It's Time to Talk Tactics

Identifying the tactics of your marketing plan should flow smoothly out of the strategies you've identified that will drive your business forward.
Jim Joseph
How to Remain Customer First in the Digital Age
Customer Service

How to Remain Customer First in the Digital Age

By using new technology to create innovative product, design and communication, it can be easier than ever for brands across all industries to remain focused on the customer.
Lane Gerson and Ariel Nelson
The 4 Secrets to Achieving Customer Loyalty
Customer Loyalty

The 4 Secrets to Achieving Customer Loyalty

Every business wants loyal customers, yet we often forget how crucial relationships are to our success.
Seth Bailey
5 Tips for Finding Your Ideal Customers Instead of Waiting for Them to Find You
Finding Customers

5 Tips for Finding Your Ideal Customers Instead of Waiting for Them to Find You

Heat up your cold calling by focusing on the companies that most need your product.
Aman Naimat