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News and Articles About Customer Engagement
Starting a Business
How to Build a Website That Keeps Visitors Hooked
Once you get prospects and customers to visit your website, use these tips to get them to stick around.
The Staff of Entrepreneur Media, Inc.
The Psychological Trigger That's Confusing Your Customers
And what you can do about it.
The Customer Always Remembers...
When it comes to buying a product or service, our decisions are based on memories, not experiences.
Everything You Need to Know About Setting Up Your Company Page on LinkedIn
Find out what you can showcase -- and how -- on your company's LinkedIn page to attract new employees and new business.
How to Respond to Bad Reviews to Build Customer Loyalty
Here's what to do when your business gets slammed on Yelp or other review sites.
With Your Marketing Plan in Place, It's Time to Talk Tactics
Identifying the tactics of your marketing plan should flow smoothly out of the strategies you've identified that will drive your business forward.
How to Remain Customer First in the Digital Age
By using new technology to create innovative product, design and communication, it can be easier than ever for brands across all industries to remain focused on the customer.
Lane Gerson and Ariel Nelson
The 4 Secrets to Achieving Customer Loyalty
Every business wants loyal customers, yet we often forget how crucial relationships are to our success.
5 Tips for Finding Your Ideal Customers Instead of Waiting for Them to Find You
Heat up your cold calling by focusing on the companies that most need your product.
Pay Attention to the Signals in the Noise of Entrepreneurship
Learn to read the signs that show healthy customer engagement, satisfaction with a service and successful performance by employees.
4 Steps to Building Lifetime Value From Expensive First-Time Customers
When you look at how much a customer is worth, you need to focus on more than a single purchase.
3 Great Ways to Create an Emotional Bond with Customers
Entrepreneurs can try to woo clients by building a relationship and in the process score better sales and repeat business.
5-Star Customer Service Should Hurt a Little
Wowing your customers is a powerful tool, but when it's done right, it also should hurt a little.
3 Mistakes That Undermine Using Social Media for Customer Service
In just five years social media has gone from an innovation in customer service to a requirement. Not every company is getting it right.
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Starting a Business
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