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Today's Most Read
Emerging Entrepreneur of 2014 Winner: 'We've Had Many, Many Failures'
5 Tips for Leading Millennials
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Too Much Social Media Can Drive Away Your Customers
Your audience won't tire of quality content but the key word is "quality.''
Social Media Marketing
The 11 Must-Use Social Media Strategies to Expand Your Brand
Elevate your company to new heights by going off the beaten track.
5 Customer Service Tips to Avoid Scrooge-Like Behavior
This time of year means more business, which also means more frustrated customers.
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The shopping event has just become crazy. Entrepreneurs should step in and bring it back to its roots.
7 Tips for Storytelling That Dazzles Audiences
Why do ancient myths resonate today but quarterly sales reports are forgotten tomorrow? We'll explain with a story.
4 Reasons Why Customers Vanish Without a Word
Often, people are just too polite to tell you that you are screwing up. You need to find out for yourself.
Steal Away Your Rival's Unhappy Customers
Our experts explain how you can use customer disloyalty to your advantage.
The Future of Customer Loyalty
Is your business ready for customer loyalty 3.0?
4 Strategies to Stop Shopping Cart Abandonment on Mobile
So close, yet so far. With the holidays around the corner, it's time to reevaluate and re-engage these potential purchasers.
Ask the Expert
To Keep Your Brand's Social Engagement Strong, Focus on These 3 Questions
When you have the brand right and everyone in your company is breathing into it, you can use social media as a way to keep the authentic engagement going.
Here's How to Tell a Buyer He's Wrong -- Without Losing the Business
'The customer is always right' no longer holds true.
Variety Is the Spice of Social-Media Life, Too
Social-media marketing needs continuity to be effective but ever-changing to keep the audience interested.
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