News and Articles About Customer Engagement
The web has shaken things up, giving more power to consumers. It's now even more important to keep people happy.
Hair stylists livelihood depends on getting customers and keeping them happy. Here are a few tips all entrepreneurs can use.
In the mobile age, we lose sight of the real connection businesses should have with their customers. Here are some ways to reach your customer to boost your sales.
Find out why blowing off the numbers behind your online advertising will make your marketing efforts fail.
Four out of five customers report they are more willing to give personal information to brands they trust, according to a new survey.
Dealing with disgruntled clients is part of what it takes to run a business. But it can be draining. Here are a few ways to deal with these unhappy folks.
If you want to get people to click on your ads, don't make any of these 8 common mistakes made by search marketers.
When first launching an endeavor, getting the first few customers on board can be extremely challenging. Yet, they provide a load of information. Here is how to make sure they are happy.
Want to get an edge on your competition? Follow this guide on keeping tabs on your competitors in the digital realm.
Analysts and experts have tried for years to crack the customer conundrum. It really shouldn't be that difficult. Here are a few laws to follow.
Arch Grants is looking to help St. Louis make its mark on the startup map with its grant program.
Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.
Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate.
If you manage a brand's Twitter account, chances are you're not interacting as much as you could be. And that's not a good thing.
If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
The payment processing company has moved to a simpler 'in-context' checkout system.
Here's a look at customer satisfaction rates across industries and why those rates matter.
Follow this advice in order to go beyond basic marketing messages to really interacting with your followers and customers.
There's a good chance that at least a few of your followers on Twitter are fake. Here's a look at how you can tell, and how much it costs to buy fake followers.
Fliike can be placed on store counters or in cafe windows where observers can watch the business's reputation ratchet up via the old-school, analog flip display.
If your video requires a script, these tips will help you write one in a style that appeals to your intended audience.
One day off for holiday shopping isn't enough. Here's how to show key members of your team and other stakeholders that you care.
Amid bad press and federal scrutiny, the nation's largest bank needed a publicity win. But it got just the opposite.
Three companies demonstrate how they use storytelling to get their message across.
What's the most important website metric for my business?
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