Customer Feedback: Page 10
Customer Service Depends on Relationships Even in the Mobile Age
Our instant-gratification culture means you need to respond quickly, provide value and let customers decide how and when to start the conversation.
How Criticism Can Save Your Small Business
Don't let your mistakes get you down. Instead, use them to your advantage.
The Art of Failing Well
Admitting mistakes is how we stretch and grow. Make the most of these critical learning opportunities.
The 3 Ways You Can be Certain Your Customers Feel Appreciated
They may not always be right, but you must listen. Not much to ask, really, and it doesn't cost a penny.
Do You Know What Your Customers Want? Are You Sure?
Your world revolves around your customers, not the other way around. Treat them like it.
Rapid Prototyping: The Best Route to Happy Customers
Transform product development from a guessing game into great market research: 4 ways how.
5 Ways To Thank Your Customers Before Your Competitors Do
Delighting your customers is a winning tactic.
Customer Feedback For Startups
A good way would be to mention a dedicated number for customers to call in with their feedback.
Leveraging Feedback and Referrals for Growth
Gathering and promoting feedback can lead to big wins.
7 Traits of Exceptional Leaders In the Age of Customer Feedback
Leadership increasingly involves your ability, and willingness, to listen.
Feedbacks: No Laughing Matter
Five entrepreneurs share their crazy feedbacks and how good they were.
3 Ecommerce Companies Rocking Their Customer Service
Never mind Amazon and Zappos, other firms are realizing that stellar customer service makes the sale.
5 Tips for Dealing with Unhappy Clients
If you simply demand pay, you will have won the battle and lost the war.
Prime Day Fail: What Merchants Need To Know
Get creative and use Prime Day to build value for your storefront. Learn what your customers want and prepare for the holiday season.
Customer Loyalty Is Spelled N-P-S
NPS is a measurement tool that helps businesses gauge how likely customers are to refer others.