News and Articles About Customer Feedback
With good content and quality links, you can attract more visitors located closer to home and increase your business' sales.
If the internet has created a space where consumers are free to sound off at will on sites like Yelp, to what extent do business owners have the right to respond?
Instead of guessing your way through your relationships with customers, have a better understanding of what they want and expect.
Find out how your company can alert consumers to news or be alert to complaints on popular channels -- and still comply with government rules.
The maker of Mentos saw dollar signs with the user discovery that the candy exploded in Diet Coke. You should encourage consumers to tinker with your products.
And how can my business accept payments with the digital currency?
NBCUniversal is jettisoning the lifestyle and TV recap sites, but vocal fans prompted the company to reverse its decision to keep the sites' archived content from the public.
While big corporations are struggling to retain customers, startups are seizing the opportunity to steal loyal consumers. Here is how they are doing it.
How one entrepreneur landed his first client for pay when other startups give away their products.
Dealing with disgruntled clients is part of what it takes to run a business. But it can be draining. Here are a few ways to deal with these unhappy folks.
While an absence of funding can feel discouraging, don't let investment serve as the sole barometer for the worth of your enterprise.
Here's how you can screen, recruit and reach people efficiently to get input on your new app or service.
Is writing not your shtick? Here are four options for producing SEO-friendly content that requires minimum writing skills.
Set up the proper processes to receive feedback in advance for sustained positive outcomes.
With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.
For our series The Grind, the founder of Alumnify explains why his philosophy is sell, sell, sell and not launch quickly.
Feedback could lead to valuable lessons and even new product ideas.
After co-founding Warby Parker, Jeff Raider is hoping to find success again with his newest endeavor, Harry's.
Here's a look at customer satisfaction rates across industries and why those rates matter.
The co-founder of Facebook and editor-in-chief of The New Republic pays attention to how users are responding to a product, and then tweaks accordingly.
Ideas are a dime a dozen. But to be successful, your product needs to be something customers want. Here are a few tips on how to ensure you satisfy product-market fit.
Amid bad press and federal scrutiny, the nation's largest bank needed a publicity win. But it got just the opposite.
Our PR expert Ivan Ristic discusses how businesses should handle negative comments on social media and review sites like Yelp.
It's possible to build a cult-like following for your brand. Here's how.
During a recent reddit AMA, Jeremy Stoppelman fielded questions from business owners about the site's alleged poor practices.