$1 an issue
This ad will close in
Switch back to your default edition.
This content is tailored to our readers in
Make it your default.
Today's Most Read
The Surprising Sleep Habits of the Rich and Famous (Infographic)
Don't Fall for These 12 Mental Money Traps
The Essential Ingredients to Startup Success
These Young College Dropouts Built a $14 Million Company in Just Over a Year
The One Simple Tool for Transforming Your Relationship With Investors
News and Articles About Customer Feedback
4 Strategies to Keep Customers Coming Back
A social-media complaint can cost a company millions and a review shape a restaurant's fortune. Find out ways that consumer feedback can shape product decisions.
Social Media Marketing
5 Social-Media Sources of Testimonials for Your Business
By monitoring your public posts and encouraging your fans to share what they value about your company's product or service, you'll build a strong portfolio of credible recommendations.
Successful Entrepreneurs Challenge Themselves. Here's 5 Ways to Do That.
In today's world, you need to be current, mentally fit and actively involved in running your business.
The Future of Customer Loyalty
Is your business ready for customer loyalty 3.0?
Will Big Companies Follow Microsoft's Lead and Make It Harder for Startups to Win?
A large player starts to get wise to the ways of newcomers that are experimenting rapidly.
Peter S. Cohan
Here's How to Tell a Buyer He's Wrong -- Without Losing the Business
'The customer is always right' no longer holds true.
What Consumers Want -- and Don't Want -- From the Internet of Things (Infographic)
As more and more connected smart devices pour into the market, here's what we hope for and dread.
Utilize Technology to Build Intimate Customer Communities
The latest developments allow businesses to cut out the middlemen and establish a direct line to the people that matter most.
4 Key Lessons From a Startup's Spectacular Failure
Israeli electric car company Better Place made several mistakes that by themselves wouldn't have spelled disaster. Combined though, they spelled calamity.
How We Use Twitter to Build Products People Love
This simple change can help you feel closer to your customers and create better solutions to their problems.
Customers Demand These 2 Fundamental Aspects of Authentic Brands
A recent survey of 12,000 people revealed the companies they believe to be most genuine possess these two traits.
The Bigger the Brand, the More Likely Its Customers Feel Ignored
American consumers yearn to collaborate but the biggest companies are not getting the message.
6 Critical Steps to Succeeding in an Untapped Industry
Pioneers in new fields and innovators face extra risks. Here's how to venture forth wisely.
Should You Listen to Your Customers' Needs or Do They Even Know What They Really Want?
There is a difference between deeply understanding your customers by asking them what they want and doing exactly what they say.
Growth & Strategy
Starting a Business
Reprints & Permissions
© 2015 Entrepreneur Media, Inc.