News and Articles About Customer Feedback
How one entrepreneur landed his first client for pay when other startups give away their products.
Dealing with disgruntled clients is part of what it takes to run a business. But it can be draining. Here are a few ways to deal with these unhappy folks.
While an absence of funding can feel discouraging, don't let investment serve as the sole barometer for the worth of your enterprise.
Here's how you can screen, recruit and reach people efficiently to get input on your new app or service.
Is writing not your shtick? Here are four options for producing SEO-friendly content that requires minimum writing skills.
Set up the proper processes to receive feedback in advance for sustained positive outcomes.
With the partnership, Yahoo's data on local businesses is about to get a lot more detailed.
For our series The Grind, the founder of Alumnify explains why his philosophy is sell, sell, sell and not launch quickly.
Feedback could lead to valuable lessons and even new product ideas.
After co-founding Warby Parker, Jeff Raider is hoping to find success again with his newest endeavor, Harry's.
Here's a look at customer satisfaction rates across industries and why those rates matter.
The co-founder of Facebook and editor-in-chief of The New Republic pays attention to how users are responding to a product, and then tweaks accordingly.
Ideas are a dime a dozen. But to be successful, your product needs to be something customers want. Here are a few tips on how to ensure you satisfy product-market fit.
Amid bad press and federal scrutiny, the nation's largest bank needed a publicity win. But it got just the opposite.
Our PR expert Ivan Ristic discusses how businesses should handle negative comments on social media and review sites like Yelp.
It's possible to build a cult-like following for your brand. Here's how.
During a recent reddit AMA, Jeremy Stoppelman fielded questions from business owners about the site's alleged poor practices.
The free update offers customers more flexibility and customization, improved security and more robust cloud integration.
Four tips you can implement today to improve your ratings on review sites.
Tens of thousands of Yahoo email users have taken to online forums to protest changes to the Yahoo email design.
A new train-themed restaurant started off well, but the number of diners on board is dropping. Ask Entrepreneur's expert offers advice to help this business get back on track.
With a little bit of focus, companies can convert casual fans into powerful brand advocates.
Knowing what customers want and delivering will help you gain market share fast. Here's how.
Nearly 20 small businesses fined $350,000 for engaging in the deceptive practice on sites such as Yelp and Google Local.
Savvy travelers are discovering the benefits of instant rewards at a growing number of hotel chains.