Customer Feedback: Page 4
Need to Establish Trust With Your Audience? Leverage Social Proof.
You can't be the only one talking about how great your brand is -- leverage testimonials and reviews to increase audience buy-in.
Bad Yelp Review? It Could Be the Weather.
Research shows a strong correlation between bad weather and unhappy customer reviews.
9 Secrets to Having World-Class Customer Service
Hint: It starts with your people.
Growth Hacking With Customer Feedback
Seven tips for using surveys to unlock startup growth and innovation.
How Customer Feedback Helps to Fortify A Salon Business
For understanding what customers want today, a salon owner should carry out customer feedback process
Your Customers Have Questions. But Are You Actually Listening?
One CEO this contributor knows spends two weeks a year in his company's call center, talking to customers directly.
What To Do If Customers Aren't Buying Your Product
The trick is to find that subset of customers who are eager to buy your product or service, make it easy for them to buy, and easy to tell others about it
Forget Product-Market Fit. Find Your Market, Then Build Your Product.
The idea of product-market fit needs to be flipped on its head entirely.
3 Previously Unimaginable Projects Your Startup Team Could Deploy With an Agile Approach
An agile approach won't cure all that ails you, but it can help you achieve a few goals that you might think are out of reach.
6 Reasons Why You Should Prototype Your Idea Before Developing It
Without a roadmap, your chances of failure increase.
8 Success Lessons Entrepreneurs Can Learn From Chick-fil-A
A reliably delicious sandwich served at a friendly, clean restaurant doesn't have to be as cheap as a burger.
How to Work With Customers to Guide Your Product Development
Learn from Microsoft's 'Open Hack' approach to collaboratively solve customer problems.
There's No Guarantee Sudden Startup Success Will Last. Here's What You Need to Do to Achieve Long-Term Growth.
To sustain success, focus on your customers.
If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong
It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.