When you have good information about your customers, innovation can result.
The company's head-up display lets drivers interact with their phones while never taking their eyes off the road.
An airport parking reservations site recently used the death of a man at Chicago's O'Hare airport as an opportunity to promote its service. Customers were outraged. As they should have been.
Empathetically observing customers use your product to solve their problem yields far better innovative ideas than simply asking for suggestions.
No startup business plan is so good that it anticipates every twist and change in the market and customer demand. To thrive, anticipate the unknown.
For a startup to succeed, it is imperative that an entrepreneur establishes criteria for customer selection. Done correctly, it can provide a scalable sales model, focus resources and establish an ongoing process to deal with change.
When it comes to a product's vision, turn the popular idiom on its head. Customers are often poor judges of their own needs.
Here's the roadmap a data company uses when advising their customers how to utilize their numbers.
Social Media Marketing
Success isn't dependent on some X-factor or trick, but on consistency, connection and a little creativity.
The influence of a single customer's opinion will continue to grow in sync with the pervasiveness of social media.
For entrepreneurs to succeed, they need to figure out consumers' needs and develop a product to solve these issues. Here are a few steps to help you determine product-market fit.
To improve employee engagement and make positive changes in the workplace, leaders should be asking employees for their honest opinion about what is working -- or not working -- in the organization.
A simple note of appreciation can go a long way with employees and clients alike. Here's how to do it right.
Great customer service is the cornerstone of success. Redundant customer service is a waste of your time and money.
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© 2015 Entrepreneur Media, Inc.