Customer Feedback: Page 5
Don't Dread the 1-Star Review -- Capitalize on It
Customers don't trust a business with only perfect reviews.
Impressive Isn't Always Impactful in Experiential Marketing
Here is a new way to think about experiential marketing.
Why Indian Start-up Ecosystem Suffers from Extrapolated Market Depth
Growth and consequently capital for start-ups to come is an inherent function of the depth of the overall market or ecosystem.
California's Supreme Court Ruled Yelp Doesn't Have to Take Down Negative Reviews. What Does That Mean for Your Business?
Business owners have to pay attention to online reviews because they can have a huge impact.
Are You Listening to Your End Customer? Here Are 5 Reasons Why You Should Be.
As an entrepreneur, you have to lead, but sometimes you have to listen as well.
How to Really Hear and Use Customer Feedback
Listening to criticism pays off big time. Here's how to identify -- and encourage -- the customer love that makes brands flourish.
Delivering Remarkable Experiences Is How You Win More Customers
Equip your team to make a lasting impression.
Sparking Social Media Buzz Is How You Drive Ecommerce Sales
Getting your customers to talk with your company and about it on social media benefits a business in many ways.
5 Reasons Why Your Business Is Losing Customers
Ever think about why people keep buying iPhones, even though they're so darned pricey?
To Move Quickly and Solve the Right Problems, Leaders Need to Ask Better Questions
Asking better questions doesn't just drive innovations, it can also build expertise in your team by setting an important expectation.
Sell While You Sleep With These 5 Proven Strategies for Getting Customer Reviews That Close Sales
You can't afford to not get reviews from every client you serve.
This Is How You Get New Customers to Trust You Right Away
Learn how to use the five types of social proof marketing.
Sell More Products by Letting Your Customers Design Them for You
The wall between producers and consumers is crumbling -- and your business could profit.
How to Stand Out in a Crowd of Competitors?
You should make yourself equal first and then make yourself different
Facebook Faces Flak Over 'Sexual Images' From Minors Survey
The survey asked Facebook users whether it'd be OK for adults to use the platform to ask a 14-year-old girl for sexual pictures.