Customer Loyalty The latest news, videos, and discussion topics on Customer Loyalty en-us Copyright 2014 Inc., All rights reserved. (webmaster) 5 Business Thu, 21 Aug 2014 19:30:00 GMT 6 Ways to Make Your Customer Service Better Happy clients will not only buy more from you, they'll tell their friends. Thu, 21 Aug 2014 19:30:00 GMT Zach Cutler Harvest a Garden of Perennial Shoppers With These 7 Savvy Techniques Grow your first-time customers into loyal brand followers with these techniques. Tue, 19 Aug 2014 18:00:00 GMT Jeffrey Hayzlett 'Tis the Season? Starbucks' Pumpkin Spice Latte Arrives Early This Year. The fan favorite will be available at the end of August for some dedicated customers. Mon, 18 Aug 2014 16:00:00 GMT Katie Little 6 Ways to Keep Clients Happy In the highly competitive business world, it is imperative to keep customers content. Here are a few simple ways to keep clients satisfied and loyal. Thu, 07 Aug 2014 16:00:00 GMT Carm Lyman Don't Fire These 3 Rotten Customers, Profit From Them Deciding not to deal with certain people is like leaving money on the table. How's how to deal with these clients sure to give you a headache. Tue, 05 Aug 2014 16:30:00 GMT Gene Marks What to Do When the Customer Is Wrong A business is not always able to give clients what they want. Here's how to respond. Mon, 04 Aug 2014 22:30:00 GMT Wade Foster The Real Cost of Giving Terrible Customer Service What you can learn from one startup that botched a delivery and lost me as a customer forever. Mon, 04 Aug 2014 12:00:00 GMT Carol Roth Treat Your Customers Like You Love Them (Why Wouldn't You?) Things go wrong. It happens. When they do, though, use it as an opportunity to earn trust. Fri, 01 Aug 2014 17:00:00 GMT Stephen Key To Nurture Business Customer Loyalty, Foster Community Connecting customers with each other to discuss common challenges builds tight bonds with you. Wed, 30 Jul 2014 20:30:00 GMT Mark Woollen 6 Secrets for Creating Fierce Employee and Customer Loyalty Employees are on strike at New England's Market Basket to win back their old CEO. Here's why they care so much and what entrepreneurs can learn from this grocery chain. Wed, 30 Jul 2014 18:00:00 GMT Peter S. Cohan Market Basket's Family Feud Risks a Loss of Its Loyal Following Happy employees and great prices lead to devoted customers, or so the theory goes. A New England supermarket chain may sacrifice all this in a battle of cousins. Wed, 23 Jul 2014 21:30:00 GMT Peter S. Cohan Your Answer to Lackluster Customer and Employee Engagement: Add Fun. Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining. Wed, 23 Jul 2014 17:45:00 GMT Catherine Clifford Delivering World-Class Service on a Startup Budget Top-notch customer service doesn't need to be costly. Here are three ways new ventures can provide amazing service without breaking the bank. Thu, 17 Jul 2014 21:00:00 GMT Vishaal Melwani 5 Things Your Business Must Stop Doing to Be Successful Valuing customers, trusting employees and staying focused on the vision are what we should be doing, or at least resume doing. Thu, 17 Jul 2014 14:00:00 GMT Thomas Oppong Turning an Oops Into an Opportunity When a company errs, a superior response from its customer-response team can win over the aggrieved party. Wed, 16 Jul 2014 16:00:00 GMT Chip R. Bell 10 Secrets to Building Trust and Credibility With Your Customers Salespeople often get a bad rap. Don't be that person, Here are a few pointers on how to build a long-lasting relationship with clients. Tue, 15 Jul 2014 22:00:00 GMT Walter Rogers Would You Get a Tattoo of Your Favorite Franchise's Logo? Anytime Fitness, Entrepreneur Magazine’s Franchise of 2014, is a global, full-service gym with an army of dedicated fans. Tue, 15 Jul 2014 15:00:00 GMT Nina Zipkin 5 Things You Never Should Say to a Client Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage. Mon, 14 Jul 2014 22:30:00 GMT Robert Tuchman Start Preparing Your Business for the Generation After Millennials The newest crop of consumers will be incredibly brand fickle. Can you appeal to them over your competitors? Mon, 14 Jul 2014 19:00:00 GMT Peter Gasca How You, the Local Business Owner, Can Take on Amazon You can slay the online giant (somewhat) -- by doing these eight things consistently. Tue, 08 Jul 2014 20:00:00 GMT Gene Marks