News and Articles About Customer Loyalty
Starbucks appears to be sending a message about cooperation to lawmakers in Washington, but it's really just getting more customers into its stores.
The founder of OrigAudio opens up into how he turned a hard-knock situation into 8,000 new customers.
With a little bit of focus, companies can convert casual fans into powerful brand advocates.
Alexis Ohanian on the importance of creating a new tech product or service that solves a problem in people's lives.
Loyalty is a two-way street. If you want to turn customers into raving fans, you'll have to go above and beyond when it comes to the service you provide.
This Denver-based small shop has weathered tough times by showing their customers that they care.
Your customers probably don't like you as much as you think. Here's a look at how improving customer service can boost your bottom line.
Outshining your competition means getting savvy about your approach. This doesn't require a hefty budget, just a creative mind and sense of adventure.
You don't want to just give your customers a sense of trust when they think of your brand. You want them to be certain that you're the right choice for them. Here's how.
One-time customers aren't going to fuel the continued growth of your business. Retaining customers is crucial to your long-term success.
Join our live discussion about best digital marketing tips with experts Joanna Lord and Brian Honigman, hosted by Entrepreneur's Jason Fell.
Your customers are your most powerful, most affordable marketing tool. Here's how to develop and strengthen your relationship with them.
The fast-food chain's potential changes in hormones used to treat its cows might be problematic with its brand messaging. Here's lessons to take away for your own business.
Giving customers individual attention is a surefire way to build loyalty. Here's how you can shower them with attention, even with limited time and money.
A new survey by the Consumer Federation of America lists auto sales, home repairs and debt disputes among the top consumer gripes.
Give customers a great experience, don't screw stuff up and other timeless advice.
A new survey examines what parents are shopping for and where and how much they plan to spend.
If you take very good care of your customers, they can become evangelists for your business.
Zeroing in on the emotional benefit of your brand will earn you a loyal following. Here's how and why.
Companies who value corporate social responsibility are well regarded by their customers, have improved employee morale, and may even experience a boost in sales.
The star of the Style Network's 'Resale Royalty' offers valuable lessons in customer retention.
A tech company sees gains by turning its attention away from 60 percent of clients.
Think the customer is always wrong? Here are a few lessons in entrepreneurship from the latest Kitchen Nightmares' season finale.
How a little bit of personal attention can go a long way with customer loyalty.
Revolution Golf, a video tutorial website, signed up 1.2 million subscribers, and needed a solution to manage customer service. Here's how they did it.
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