This ad will close in
Today's Most Read
Success Will Never Come to Entrepreneurs Who Do These 10 Things
5 Thoughts that Crush Success
Multiply the Trust Factor Inside Your Organization
4 Simple Rules to Cut Down on 'Evil' Meetings
The 12 Worst Apple Products of All Time
News and Articles About Customer Loyalty
Start Preparing Your Business for the Generation After Millennials
The newest crop of consumers will be incredibly brand fickle. Can you appeal to them over your competitors?
Growing a Business
How You, the Local Business Owner, Can Take on Amazon
You can slay the online giant (somewhat) -- by doing these eight things consistently.
What Kind of Trees Are the Customers You're Serving?
Client service is something that should be cultivated from the inception of a company -- not considered a form of damage control.
5 Ways to Woo Customers With Special Attention
Adding personalized touches to customer interactions can help not only develop a strong relationship but also snag future sales.
How to Grow Your Daily Deals Site Customer Base
Attracting customers is critical to the success of your online coupon or daily deal website. Here's how to attract traffic and build a following.
Entrepreneur Press and Rich Mintzer
Will Your Company Be a Leader of the Customer-Service Revolution?
These four key ways can help a startup or small company win over consumers to be brand loyalists.
Forget Customer Service, Think Customer Wowing
If you want to create life-long clients, you need to impress people right from the start.
Satisfy Customers With These 5 Pointers, Then Expect More Customers
In the age of social media, both positive and negative reviews can spread like wildfire.
One Way to Turn Customers Into Raving Fans: Be Controversial
It's more powerful to be polarizing than it is to be neutral.
3 Keys to Measuring the Success of Your Loyalty Program
Launching a customer-loyalty program isn't enough. To make it worth your while, you need to ensure you are getting the most out of it.
Jed Williams and John Swanciger
Customer Relationship Management
5 Tips for Building Strong Relationships With Clients
Forging solid business ties seems simple on the surface, but this requires time, effort and tact.
A New Tool Is Helping to Reduce Visitor Abandonment on Websites
Visitor abandonment remains to be one of the leading obstacles for online retailers. A great deal of time and money is spent to bring traffic to business websites. Here is how consumers to stay on your site.
Why Businesses Can't Afford to Upset Customers (Infographic)
Learn what companies can do if consumers do become unhappy.
Gaining Customers' Trust Can Be Your Checkmate
A small business can earn consumers' loyalty by focusing on this essential quality in four key ways.
Growth & Strategy
Starting a Business
Tools & Services
Reprints & Permissions
© 2014 Entrepreneur Media, Inc.