Customer Loyalty

News and Articles About Customer Loyalty

Starbucks' Free Coffee Promotion Isn't Actually About Ending the Government Shutdown

Starbucks' Free Coffee Promotion Isn't Actually About Ending the Government Shutdown

Starbucks appears to be sending a message about cooperation to lawmakers in Washington, but it's really just getting more customers into its stores.
How This Startup Turned an Inventory Nightmare into a Customer Gold Mine

How This Startup Turned an Inventory Nightmare into a Customer Gold Mine

The founder of OrigAudio opens up into how he turned a hard-knock situation into 8,000 new customers.
4 Ways to Turn Social-Media Fans Into Raving, Loyal Customers

4 Ways to Turn Social-Media Fans Into Raving, Loyal Customers

With a little bit of focus, companies can convert casual fans into powerful brand advocates.
Reddit Founder on Startup Success: Identify a Genuine Need and Fill It

Reddit Founder on Startup Success: Identify a Genuine Need and Fill It

Alexis Ohanian on the importance of creating a new tech product or service that solves a problem in people's lives.
How to Dominate Your Competition With 'Reciprocal' Customer Loyalty

How to Dominate Your Competition With 'Reciprocal' Customer Loyalty

Loyalty is a two-way street. If you want to turn customers into raving fans, you'll have to go above and beyond when it comes to the service you provide.
Stellar Customer Service Keeps Upscale Lingerie Shop in Business

Stellar Customer Service Keeps Upscale Lingerie Shop in Business

This Denver-based small shop has weathered tough times by showing their customers that they care.
Stop Losing Money and Focus on Customer Service (Infographic)

Stop Losing Money and Focus on Customer Service (Infographic)

Your customers probably don't like you as much as you think. Here's a look at how improving customer service can boost your bottom line.
Why Everyone Should Buy From You Instead of the Competition

Why Everyone Should Buy From You Instead of the Competition

Outshining your competition means getting savvy about your approach. This doesn't require a hefty budget, just a creative mind and sense of adventure.
What It Takes to Be the Customer's First Choice

What It Takes to Be the Customer's First Choice

You don't want to just give your customers a sense of trust when they think of your brand. You want them to be certain that you're the right choice for them. Here's how.
5 Secrets to Increasing Customer Retention -- and Profits

5 Secrets to Increasing Customer Retention -- and Profits

One-time customers aren't going to fuel the continued growth of your business. Retaining customers is crucial to your long-term success.
When It Comes to Customer Loyalty, Be Fun, Passionate and Stay Classy

When It Comes to Customer Loyalty, Be Fun, Passionate and Stay Classy

Join our live discussion about best digital marketing tips with experts Joanna Lord and Brian Honigman, hosted by Entrepreneur's Jason Fell.
6 Ways to Get Customers Hooked and Raving About Your Brand

6 Ways to Get Customers Hooked and Raving About Your Brand

Your customers are your most powerful, most affordable marketing tool. Here's how to develop and strengthen your relationship with them.
What's the Beef? Chipotle Faces Loyalty Issues Over Meat Standards

What's the Beef? Chipotle Faces Loyalty Issues Over Meat Standards

The fast-food chain's potential changes in hormones used to treat its cows might be problematic with its brand messaging. Here's lessons to take away for your own business.
Want Loyal Customers? Do This.

Want Loyal Customers? Do This.

Giving customers individual attention is a surefire way to build loyalty. Here's how you can shower them with attention, even with limited time and money.
The Top 10 Consumer Complaints

The Top 10 Consumer Complaints

A new survey by the Consumer Federation of America lists auto sales, home repairs and debt disputes among the top consumer gripes.
15 Tips for Improving Customer Loyalty

15 Tips for Improving Customer Loyalty

Give customers a great experience, don't screw stuff up and other timeless advice.
Where Back-to-School Shopping Dollars Are Going (Infographic)

Where Back-to-School Shopping Dollars Are Going (Infographic)

A new survey examines what parents are shopping for and where and how much they plan to spend.
How to Give Your Customers Exactly What They Want (Infographic)

How to Give Your Customers Exactly What They Want (Infographic)

If you take very good care of your customers, they can become evangelists for your business.
Connecting With Customers: How to Market to Their Emotions

Connecting With Customers: How to Market to Their Emotions

Zeroing in on the emotional benefit of your brand will earn you a loyal following. Here's how and why.

The Power of Giving Back: How Community Involvement Can Boost Your Bottom Line

Companies who value corporate social responsibility are well regarded by their customers, have improved employee morale, and may even experience a boost in sales.
3 Simple Ways to Keep Your Customers Happy

3 Simple Ways to Keep Your Customers Happy

The star of the Style Network's 'Resale Royalty' offers valuable lessons in customer retention.
Can Ignoring Clients Boost Your Sales?

Can Ignoring Clients Boost Your Sales?

A tech company sees gains by turning its attention away from 60 percent of clients.
4 Lessons From the Nightmarish Amy's Baking Company

4 Lessons From the Nightmarish Amy's Baking Company

Think the customer is always wrong? Here are a few lessons in entrepreneurship from the latest Kitchen Nightmares' season finale.
How to Turn Customers Into Brand Ambassadors

How to Turn Customers Into Brand Ambassadors

How a little bit of personal attention can go a long way with customer loyalty.
A Golf Tutorial Site Brings Its Call Center In-House

A Golf Tutorial Site Brings Its Call Center In-House

Revolution Golf, a video tutorial website, signed up 1.2 million subscribers, and needed a solution to manage customer service. Here's how they did it.

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