Customer Loyalty

News and Articles About Customer Loyalty

What Kind of Trees Are the Customers You're Serving?
Customer Service

What Kind of Trees Are the Customers You're Serving?

Client service is something that should be cultivated from the inception of a company -- not considered a form of damage control.
Renée Warren
5 Ways to Woo Customers With Special Attention
Customer Service

5 Ways to Woo Customers With Special Attention

Adding personalized touches to customer interactions can help not only develop a strong relationship but also snag future sales.
Heidi Redlitz
How to Grow Your Daily Deals Site Customer Base
Startup Kit

How to Grow Your Daily Deals Site Customer Base

Attracting customers is critical to the success of your online coupon or daily deal website. Here's how to attract traffic and build a following.
Will Your Company Be a Leader of the Customer-Service Revolution?
Customer Service

Will Your Company Be a Leader of the Customer-Service Revolution?

These four key ways can help a startup or small company win over consumers to be brand loyalists.
Eric McKirdy
Forget Customer Service, Think Customer Wowing
Customer Service

Forget Customer Service, Think Customer Wowing

If you want to create life-long clients, you need to impress people right from the start.
Adam Callinan
Satisfy Customers With These 5 Pointers, Then Expect More Customers
Customer Service

Satisfy Customers With These 5 Pointers, Then Expect More Customers

In the age of social media, both positive and negative reviews can spread like wildfire.
Alex Bäcker
One Way to Turn Customers Into Raving Fans: Be Controversial
Branding

One Way to Turn Customers Into Raving Fans: Be Controversial

It's more powerful to be polarizing than it is to be neutral.
Jason Fell
3 Keys to Measuring the Success of Your Loyalty Program
Loyalty Programs

3 Keys to Measuring the Success of Your Loyalty Program

Launching a customer-loyalty program isn't enough. To make it worth your while, you need to ensure you are getting the most out of it.
Jed Williams and John Swanciger
5 Tips for Building Strong Relationships With Clients
Customer Relationship Management

5 Tips for Building Strong Relationships With Clients

Forging solid business ties seems simple on the surface, but this requires time, effort and tact.
Allen Duet
A New Tool Is Helping to Reduce Visitor Abandonment on Websites
Customer Retention

A New Tool Is Helping to Reduce Visitor Abandonment on Websites

Visitor abandonment remains to be one of the leading obstacles for online retailers. A great deal of time and money is spent to bring traffic to business websites. Here is how consumers to stay on your site.
Marie Dean
Why Businesses Can't Afford to Upset Customers (Infographic)
Customer Engagement

Why Businesses Can't Afford to Upset Customers (Infographic)

Learn what companies can do if consumers do become unhappy.
Andrew Reid
Gaining Customers' Trust Can Be Your Checkmate
Customer Service

Gaining Customers' Trust Can Be Your Checkmate

A small business can earn consumers' loyalty by focusing on this essential quality in four key ways.
Karen Mishra
How to Turn Haters Into Raving Customers
Customer Loyalty

How to Turn Haters Into Raving Customers

In this podcast, Lewis Howes chats with millionaire Timothy Sykes about how we can cultivate loyal customers and make a ton of money.
Lewis Howes
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The Shocking Truth: Customers Don't Want to Engage With Your Company
Winning Strategies

The Shocking Truth: Customers Don't Want to Engage With Your Company

When it comes to brand loyalty, values are worth more than engagement.
Gregory Ciotti