Customer Relationship Management http://www.entrepreneur.com/topic/customer-relationship-management The latest news, videos, and discussion topics on Customer Relationship Management en-us Copyright 2014 Entrepreneur.com Inc., All rights reserved. Entrepreneur.com webmaster@entrepreneur.com (webmaster) 5 Business Thu, 28 Aug 2014 20:30:00 GMT 5 Predictions About the Growing Power of Online Customer Reviews The influence of a single customer's opinion will continue to grow in sync with the pervasiveness of social media. Thu, 28 Aug 2014 20:30:00 GMT http://www.entrepreneur.com/article/236891 http://www.entrepreneur.com/article/236891 Tomer Tagrin The 6 Elements of Persuasion (Infographic) When you want to get your customer to say yes, keep these principles in mind. Wed, 13 Aug 2014 18:40:00 GMT http://www.entrepreneur.com/article/236497 http://www.entrepreneur.com/article/236497 Nina Zipkin Your Secret Resource to Get a Better Product: Customer Service Move beyond the minimum viable product with the help of your staff to develop the most valuable product. Fri, 08 Aug 2014 17:00:00 GMT http://www.entrepreneur.com/article/236280 http://www.entrepreneur.com/article/236280 Leyla Seka 25 Traits Thriving Entrepreneurs Share The must-have characteristics needed to start, grow and expand your company. Thu, 24 Jul 2014 15:00:00 GMT http://www.entrepreneur.com/video/235545 http://www.entrepreneur.com/video/235545 Nina Zipkin Turning an Oops Into an Opportunity When a company errs, a superior response from its customer-response team can win over the aggrieved party. Wed, 16 Jul 2014 16:00:00 GMT http://www.entrepreneur.com/article/235625 http://www.entrepreneur.com/article/235625 Chip R. Bell Maximize the Impact of Handwritten Notes With These 6 Tips Want to make an impression and differentiate yourself and your company? Do it in writing. Thu, 10 Jul 2014 15:30:00 GMT http://www.entrepreneur.com/article/235403 http://www.entrepreneur.com/article/235403 Peter Gasca How You, the Local Business Owner, Can Take on Amazon You can slay the online giant (somewhat) -- by doing these eight things consistently. Tue, 08 Jul 2014 20:00:00 GMT http://www.entrepreneur.com/article/235351 http://www.entrepreneur.com/article/235351 Gene Marks 4 Ways to Build Trust Quickly Entrepreneurs don't have years or even months to build trust. To get sales quickly, they need to act quickly. Mon, 07 Jul 2014 16:00:00 GMT http://www.entrepreneur.com/article/234453 http://www.entrepreneur.com/article/234453 Dorie Clark 8 Ways to Make Your Marketing Message Stand Out Your customers are exposed to thousands of marketing messages every day. Here's how you can get yours the attention it deserves. Tue, 01 Jul 2014 17:00:00 GMT http://www.entrepreneur.com/article/235120 http://www.entrepreneur.com/article/235120 Al Lautenslager Avoid These 3 Mistakes When Running Your Daily Deals Site Keep your business on the right track and your merchants happy by learning how to avoid the top mistakes business owners make when running an online coupon or daily deal site. Mon, 23 Jun 2014 20:30:00 GMT http://www.entrepreneur.com/article/235032 http://www.entrepreneur.com/article/235032 Entrepreneur Press and Rich Mintzer Your Company Shouldn't Need to Shout 'The Customer is King!' Put the customer at the center of your business and they will know they are king, without all the yelling. Mon, 23 Jun 2014 13:30:00 GMT http://www.entrepreneur.com/article/235044 http://www.entrepreneur.com/article/235044 Sharon Rowlands Your Customers Can Now Direct Message You on Yelp The new direct-messaging tool aims 'to ensure people never have to leave Yelp to find all the info their heartsÂ’ desire,' the company said. Tue, 17 Jun 2014 20:49:00 GMT http://www.entrepreneur.com/article/234938 http://www.entrepreneur.com/article/234938 Geoff Weiss 5 Tips for Building Strong Relationships With Clients Forging solid business ties seems simple on the surface, but this requires time, effort and tact. Tue, 17 Jun 2014 18:30:00 GMT http://www.entrepreneur.com/article/234773 http://www.entrepreneur.com/article/234773 Allen Duet Why Businesses Can't Afford to Upset Customers (Infographic) Learn what companies can do if consumers do become unhappy. Mon, 09 Jun 2014 20:00:00 GMT http://www.entrepreneur.com/article/234603 http://www.entrepreneur.com/article/234603 Andrew Reid Collaborate to Win Is the Paradox of Market Competition Our great ideas go nowhere without relationships that bring us the customers, employees and investors we need to succeed. Fri, 06 Jun 2014 19:30:00 GMT http://www.entrepreneur.com/article/234559 http://www.entrepreneur.com/article/234559 Josh Mait 6 Reasons to Make Your Business Human on Social Media Customers are more likely to connect with your brand when they connect with the people behind the logo. Thu, 29 May 2014 14:30:00 GMT http://www.entrepreneur.com/article/234231 http://www.entrepreneur.com/article/234231 Brett Relander Growth and Change Require Agile Leadership and Bedrock Values The agile CEO is humble enough to question assumptions and accept suggestions but firm on core principles. Fri, 23 May 2014 19:00:00 GMT http://www.entrepreneur.com/article/234068 http://www.entrepreneur.com/article/234068 Rob Locascio Social Media Where Global Strangers Become Your Neighbor When building a social media presence for your company, relationships and trust are key. Wed, 21 May 2014 12:30:00 GMT http://www.entrepreneur.com/article/234088 http://www.entrepreneur.com/article/234088 Sandi Krakowski Gmail Hacks to Score Your Business Extra Productivity With some lesser-known apps, you can set up a networking tool, automate tasks and even guard against foolhardy mistakes. Tue, 20 May 2014 18:30:00 GMT http://www.entrepreneur.com/article/234030 http://www.entrepreneur.com/article/234030 Brad Hines New CRM Software? What to Keep in Mind. Don't allow new software to keep you from neglecting personal connections. Tue, 20 May 2014 18:00:00 GMT http://www.entrepreneur.com/video/233472 http://www.entrepreneur.com/video/233472 Entrepreneur Staff