Customer Relationship: Page 4

Culture

4 Reasons Why Empathy Is Good for Business

How this traditionally soft skill yields hard, bottom-line results for organizations big and small

Growing a Business

Your Startup Isn't a Community? Here's How to Change That

To turn consumers into community members, look beyond profit to connect with their passion.

Growing a Business

Entrepreneurs Should Pay Attention to How Kylie Jenner Is Growing Her Company

Stay agile, lean and engaged with your customers.

Marketing

Here's How to Earn and Keep the Loyalty of Your Customers

Nobody will buy from you unless they trust you, but once they trust you they will buy again.

Marketing

Build-A-Bear Workshop Is Caught Off Guard for Its 'Pay Your Age' Promo and Forced to Turn Away Customers

The company says it experienced 'unprecedented' customer turnout and provides a lesson on preparation for entrepreneurs.

Culture

A Founder's Most Important Job Is Staying Connected to the Business

If you think success means you can check out, you've failed already.

Entrepreneurs

Managing Your Customers Through Change

Let's explore how Maintaining Customer Relations Through Change can only satisfy the expectations of the market

Growing a Business

12 Ways Your Sales Process Is Alienating People

Getting meetings and closing deals is already hard. You might be making it a lot harder without realizing it.

Growing a Business

How Ann Taylor and Loft Create Customer Loyalty Through Charitable Efforts

Ann Taylor and Loft build up charities and customer loyalty at the same time -- here's how you can do it, too.

Marketing

This Is How You Get New Customers to Trust You Right Away

Learn how to use the five types of social proof marketing.

Growing a Business

How Do You Find Your First Customers?

The chairman of DocuSign explains how to turn a company's first customers into valuable ambassadors.

Growing a Business

Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.

Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.

Business News

Apple's Battery Apology Could Be Its Most Important Ever

It may be the most far-reaching apology Apple has had to make, and it could change the way the company does business.

Starting a Business

How I Got Over My Fears About Starting My Company

When the company I was selling for put itself up for sale, I had a choice to make.