Customer Relationship: Page 7
Top 10 CRMs Small Business Owners Need to Thrive
The majority of top CRM programs offer trial periods that allow you to take their tools for a test drive.
The Many Unheralded Perils of Automating Your Customer Service
You'll find hundreds of articles praising the benefits of automation. You'll find very few warning of the dangers.
A New Paradigm for Building Customer Trust
How do you build trust among your customers? Follow these critical steps.
4 Very Different Types of Relationships That Must Be Healthy for You to Succeed
Career and the rest of our lives are intertwined. An unhealthy relationship in either makes it hard to be successful and happy in both.
Do You Recognize the 8 Early Warning Signs of a Failed Startup?
If you don't know your customers and you're not 'executing,' you're in trouble.
Attract Investors Using a Subscription Model
Would switching to a subscription model work for you? If yes, jump at the chance and do it right.
Can Tech-Innovations Reshape MSME Lending In India?
Is "this time" any different from earlier attempts to reshape the financial industry?
3 Ways to Monitor Customer Churn
Here's how to prioritize the hundreds of indicators of customer relationship and to get the right signals vs. noise.
5 Customer Acquisition Mistakes You Can't Afford to Make
From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.
5 Simple Ways to Reach Customers
When it comes to reaching customers, public relations can either be a company's best friend or its worst enemy. Here are a few rules for establishing good customer relations.
How to Pick a Customer Relationship Management Tool That Fits Your Business
CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
How to Repel the Wrong Customers -- and Attract the Right Ones
You don't want everyone to like you, just the right ones.
Why You Should Drop the Client Who Demands You Drop Your Fee
Discounting your services undermines your brand and your bargaining position with all future clients.
9 Things You Need to Know to Give Millennials Great Customer Service
Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.
How to Talk to Your Very First Customers
Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.