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5 Ways Open Government Data Can Inspire Startup Innovation
Instagram Just Murdered All of Its Robots
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News and Articles About Customer Service
6 Ways to Retain Ecommerce Customers
These strategies can help you keep customers coming back.
10 Lessons Every Entrepreneur Must Learn
Building a long-term, healthy and sustainable business isn't the result of magic, but understanding the importance of adapting and growing.
5 Ways to Provide Personalized Service to Small Companies -- Profitably
Efficiently offer a high-touch customized experience to customers in a manner that resonates with the way they want to interact.
The Customer Is Mostly Wrong
When it comes to a product's vision, turn the popular idiom on its head. Customers are often poor judges of their own needs.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Do Unique Titles Change the Way We See Job Roles?
Singular titles can play a part in highlighting a unique corporate culture. This can help companies find the right people and vice versa.
Raubi Marie Perilli
The Secret to Winning the Customer Service Battle in Ecommerce
To be successful in today's online marketplace, web stores need to focus on delivering the full customer experience.
The Secret to Outstanding Customer Service
Customer service comes down to answering two very simple questions.
To Keep Buyers From Cheating on You, Always Be Loyal to Them
Stop thinking 'close the deal' and start thinking 'begin the relationship.'
Create an Unforgettable Customer Experience With These 5 Tips
Small businesses may think they have a disadvantage when it comes to competing against the big guns but one place they can shine is in delivering exceptional customer service.
Can a Food Blogger Force Starbucks to Change Its Pumpkin Spice Latte?
Vani Hari has already convinced Subway and Chick-fil-A to make big changes. Now, she's taking on Starbuck's favorite fall drink.
How the 10-Foot Rule Can Help You Win Customers
Managers and employees: Take note of this simple but powerful practice.
6 Ways to Make Your Customer Service Better
Happy clients will not only buy more from you, they'll tell their friends.
Harvest a Garden of Perennial Shoppers With These 7 Savvy Techniques
Grow your first-time customers into loyal brand followers with these techniques.
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