News and Articles About Customers
Candid feedback from past clients can prompt potential buyers to move forward with a purchase.
For entrepreneurs to succeed, customers need to trust in the brand. Here are three tips on building trust from the get-go.
To thrive in a competitive market, you must understand and highlight your companys strengths.
Earning customer loyalty is an uphill battle, but it is always worth the effort.
Maybe Seinfeld's infamous "soup Nazi" knew a little something about entrepreneurship.
Can't get a bank loan? Customers and community members can be your best investors. Here's how to make that happen.
Adopt best practices to weather the storms of an Internet business. Engage in the fine art of keeping your online visitors satisfied.
Begin with a lean document that can guide your company's efforts internally. Add to it later on if investors or bankers need more details.
There are tools and processes you can incorporate to support your customers every step of the way.
Ask these five questions to get a better sense of how much you should be charging.
With dismal business failure rates, follow these five ways to help your company celebrate half a decade of operation.
Before you start up, consider all the other functions of running a business, such as dealing with customers and keeping the books.
Does the stat game interfere with businesses growth? It certainly seems like it, especially if you're looking to hack a specific metric up and to the right.
When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. Here are a few secrets on creating a rock-star customer-service team.
It's easy to get lost in the here and now, but planning for what comes next is crucial to your business's success.
Entrepreneurs need to identify clients who will be as enamored with your services as you'd like them to be. Here are some tips.
The very act of decision making can trigger some reluctance in a prospective buyer. Learn ways to help a consumer see clearly your product's advantages.
A San Francisco chef is tired of catering to hard-to-satisfy customers. So, he's telling picky patrons to go buy dinner elsewhere.
A look at what happens when customers use a business for their own purposes, regardless of the company's explicit mission.
The art of being an entrepreneur owes much to performance.
The line of people out front of Apple's flagship store was completely ridiculous.
Advance your companys legacy by transforming it. Tread carefully with key constituency groups.
Americans are obsessed with their Internet, which makes it sting all the worse that the companies that provide Internet are expensive, unresponsive and because of their relative monopoly, in no hurry to improve their operations.
To get the word out about a specialty business, entrepreneurs need to understand their audience and then get to the places where they get their information.
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