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7 Ways to Provide Exceptional Customer Service for Ecommerce (Infographic)
Customer service that goes above the norm is a necessity. Here's how to get it right.
Mergers and Acquisitions
EBay's Breakup Plans May Open Door for Ecommerce Deals
Splitting into three different companies could accommodate would-be suitors, signaling a potential merger fight after the breakup.
J.C. Penney Resurrects the Catalog, But Don't Expect the 'Big Book'
The retail chain says that the decision is inspired by data showing that online sales are prompted by what shoppers see in print.
4 Reasons Why an Online Business is the Best Investment You Will Ever Make
Many opportunities end up being money suckers because of overhead, slow progress and low margins.
Nasty Gal Founder Sophia Amoruso Steps Down as CEO
Amoruso will continue to stay on as executive chairman of the company she founded in 2006, but has been replaced as CEO by Sheree Waterson.
Ecommerce Giant Amazon Wants to Woo the Inventor Entrepreneurs
The Seattle-based tech company is hiring to build an 'end-to-end platform for startups.'
Indiegogo Launches Commerce Option for Successful Crowdfunding Campaign Owners
The InDemand 'forever funding' program gives entrepreneurs a way to grow their business from their crowdfunding campaign website.
It's Time We Ditched the Term 'Cart' in Online Shopping
With all the innovations we've seen, why is the experience of actually making a purchase on the web still so poor?
How a Bullied, Dyslexic 16-Year-Old Entrepreneur Fought Back and Found His Way
Ollie Forsyth didn't let haters kill his spirit. Instead, he drew strength from dyslexic billionaire Richard Branson's stratospheric success story and used their cruel jabs to fuel his entrepreneurial fire.
Kim Lachance Shandrow
A 5-Step Guide to Competing With Amazon
Think you can't compete with Amazon? Think again.
From Clicks to Bricks: How Ecommerce Companies Benefit From Physical Stores
Find out why some web companies are expanding their business offline.
The Future of Ecommerce Will Focus on Creating Experiences
A look into what worked and what hasn't worked in online retail, along with what's on the horizon.
If I Knew Then
One Kings Lane's Alison Pincus on the Importance of Coffee Dates and Asking for Help
The One Kings Lane co-founder urges young entrepreneurs to seek the guidance of others when first starting up.
Amazon Software Glitch Sells Products For Just a Penny
Sellers lose thousands after repricing tool goes horribly wrong.
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