engaging customers
10 Expert Principles For Designing Better Customer Service Satisfaction Surveys
Do you truly want to know how customers view your customer service (and can handle the truth)? If so, here's a 10-point consultation that will help you do exactly that through improved customer survey design and proper deployment and follow-up practice.
How to Create a Brand Narrative That Inspires and Engages Your Audience
In today's crowded marketplace, having a great product or service is not enough. To succeed, you need to create a connection with your audience that goes beyond the features and benefits of your offerings. That's where business storytelling comes in. By crafting an interesting narrative that conveys your brand's values and mission, you can build trust, loyalty, and a competitive edge that sets you apart.
Looking for Ways to Improve Your Customer Engagement on Social Media? Here are 8.
First rule? Always be posting. Second: Be timely. And six more.
#4 Digital Marketing Tips for Startups in Early Stages
Develop a content strategy and follow it consistently to engage your audience. Don't always talk about the product features and benefits rather talk about the user's benefits in that piece of content.
6 Ways to Align Your Mission With Your Content-Marketing Strategy
Content-marketing strategy shouldn't be viewed as an 'ad' but as an external display of your company's internal values.
What Artisanal Brands Can Teach Us About Using Technology to Humanize Business
In an increasingly automated world of interconnected everything, consumers may turn to customized products that they can emotionally connect with.