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Projecting a Great Customer Experience a Half Year Ahead

Work backward from months after a product's sale to your first interaction with a prospect to find ways to engage and support the consumer.

13 Growth Hacks From Some of the World's Most Successful Tech Entrepreneurs

Why reinvent the wheel when you can take what's worked for others and apply those principles directly to your business?

Tell Us: Is Michigan's 'Free College Tuition' Proposal a Good One?

A new law awaiting action in Michigan aims to realize the far-off dream of free college education, though there's a catch.

Free Tools for Improving Online Security

From defending your network to protecting your data, free software can provide comprehensive protection for your company's computer systems.

Free Market-Research Tools -- A Sampler

Small businesses can tap a variety of free resources for insights about customers, competitors and trends.

A Complete Resource Guide to Start a Business in 2012

Use this list of free -- or almost free -- tools to turn your business idea into a reality in the new year.

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