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5 Tips on Building an Epic Customer-Support Team
When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. Here are a few secrets on creating a rock-star customer-service team.
How PayPal's Spinoff Could Spell a Tide Shift for the Mobile Payments Industry
Newfound stock options and a self-governing stance could portend an acquisition or hiring spree.
How I Scout Superstar Employees
As an entrepreneur, you're only as good as the talent you hire. Here's what you should keep in mind when hiring the best employees.
4 Advantages That Small Businesses Can Sell to Attract Top Talent
Leverage the benefits that a young company might have the flexibility to offer and woo the best employees.
Doug and Polly White
Internet of Things
Amazon Is Bulking Up Its Secretive Hardware Lab in Pursuit of a Connected Home
On the heels of a fizzling response to its Fire Phone, Amazon is reportedly foraying further into hardware by increasing headcount at its top-secret Lab126 by roughly 27 percent.
The One Reason Why Job Interviews and Sales Calls Fail
Want to know why it is so hard to sell yourself, your company and your product? You're taking the wrong approach
What Companies Can Expect When They Hire Gen Z
A new study about the next generational cohort reveals some surprising trends about the future of young workers.
5 Effective Hiring Tips for Early-Stage Startups
Be nimble in your recruiting efforts even when the competition might have greater resources.
5 Guidelines to Maximize Freelance Employees
Your business might be small, but its look and feel doesn't have to be. Hiring outside help is quick and effective.
7 Steps to Turbocharge Your Startup Without Losing Your Best Talent
A new CEO seeks to make dramatic changes without disarming the staff. Here's what he did.
Peter S. Cohan
8 Clumsy Mistakes to Avoid During the Hiring Process
Are you undercutting your recruitment strategies? Employers who are careless during their talent-acquisition process will end up with less than superb candidates. Avoid these lapses.
Heather R. Huhman
6 Tips to Keep in Mind When Hiring Your First Employees
Beyond running through the usual interview questions, pick up on these clues to find ideal candidates for the job.
5 Ways to Hire Someone Who's a Cultural Fit
Culture matters. Look for these qualities when taking on a new employee.
5 Decisions Every Entrepreneur Must Face
Business owners should be prepared to face these forks in the road head on if they want to keep moving ahead.
Today's Most Read
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To Thrive You Need to Wake Up to These 5 Hard Truths
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Entrepreneurs Should Aim to Improve This One Ability to Gain a Huge Advantage
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