Management

Why CEOs Need Mentors -- They Accelerate Learning
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Why CEOs Need Mentors -- They Accelerate Learning

A young entrepreneur explains the benefits of the advice he received from an seasoned executive at a large company.
Jerry Jao
The 2-Step Process for Excellent Customer Service
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The 2-Step Process for Excellent Customer Service

Implement this system to get customers raving about your business.
Dan S. Kennedy
How to Know If Your Business Has Reached the Next Level
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How to Know If Your Business Has Reached the Next Level

The first three levels of size are largely determined not by revenue or employees, but by you.
Doug and Polly White
5 Lessons a Boss Should Learn From Employees
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5 Lessons a Boss Should Learn From Employees

Often employers are removed from employees. Leaders often feel responsible for teaching employees, but the opposite has many benefits as well.
Andre Lavoie
Why That Yearly Performance Review Isn't Working
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Why That Yearly Performance Review Isn't Working

Stop driving your business by looking in a rearview mirror. Instead, provide your employees guidelines to help them succeed.
Dan S. Kennedy
How the 'Z' Theory of Management Can Help You Run Your Business
Small Business - Big Impact

How the 'Z' Theory of Management Can Help You Run Your Business

Here's why you should try implementing this new management system.
Dan S. Kennedy
Measure These 5 Talent Metrics for Greater Success in Hiring and Managing Employees
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Measure These 5 Talent Metrics for Greater Success in Hiring and Managing Employees

Human-resource teams worldwide are still failing to use data to make decisions as well as evaluate business performance.
Andre Lavoie
The Harsh Truth: Your Employees Don't Care About Your Business the Way You Do
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The Harsh Truth: Your Employees Don't Care About Your Business the Way You Do

Find out why this management expert doesn't believe in the 'ownership mentality.'
Dan S. Kennedy
Barbara Corcoran Thinks You're Either an 'Expander' or a 'Container'
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Barbara Corcoran Thinks You're Either an 'Expander' or a 'Container'

The Shark Tank star explains the need for opposites in the workplace.
Carly Okyle
Indiegogo Co-Founder: When What It Means to Be a Fearless Entrepreneur Changes
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Indiegogo Co-Founder: When What It Means to Be a Fearless Entrepreneur Changes

Danae Ringelmann along and her two other co-founders launched the crowdfunding platform around four primary values. The company has grown, and what those values mean for the company has evolved, too.
Catherine Clifford
The 'Hard-Stop' Method Can Help You Save Time and Money on Testing New Ideas
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The 'Hard-Stop' Method Can Help You Save Time and Money on Testing New Ideas

By putting a cap on the amount of time a team can work on a project, you create an urgency that determines whether projects should be pursued further.
Rudolf Melik
5 Rules for Promoting Managers at a Fast-Growing Startup
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5 Rules for Promoting Managers at a Fast-Growing Startup

The move from team member to management is both a thrill and a shock. Sensible steps to ease the transition make success more likely for everybody.
Jeff Fernandez
Leadership Lessons From the Most Successful Football Coaches of All Time
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Leadership Lessons From the Most Successful Football Coaches of All Time

Talented people don't automatically succeed as a team. That requires steady leadership.
Jason Forrest
When Firing, 'Shoot the Dogs Early,' Says Barbara Corcoran
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When Firing, 'Shoot the Dogs Early,' Says Barbara Corcoran

Firing employees isn't fun, but Barbara Corcoran uses a simple system to make the process easier.
Carly Okyle