manners
How to Respond to a Mean Person: 10 Effective Ways Intelligent People Deal With Rude People
Maybe they aren't really a rude person, maybe they are stressed person who is being rude.
As Your Culture Goes, So Goes Your Company.
Society tolerates behaviors inimical to the wellbeing of your company.
6 Ways to Exceed Your Customer's Expectations Just With Good Manners
Customers can buy what you sell elsewhere, so show them courtesy, respect and gratitude for choosing you.
7 Ways to Politely Shut Down a Conversation
People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.
Why Won't You Respond to My Emails?
Courtesy requires a simple response to an email, especially if it's from someone you know.
How I Turned Cell Phone Addiction Into a PR Opportunity
Having dinner with business associates? Put down the damn phone.
8 Ways to Gracefully Receive a Compliment
Everyone wants praise but nice people often are often inadvertently rude when they receive it.
8 Ways You're Making a Bad Impression and Don't Even Know It
Use these tips to ensure you're putting your best foot forward and finding solid ground in a relationship.
Why the Golden Rule Must Be Practiced in Business
It's important to recognize that ethics are directly tied to a company's long-term success.
The 7 Things You Need to Know to Text With Good Etiquette
The venerable phone call has been supplanted by text messaging, which has introduced many new ways to be rude without meaning to.
3 Ways to Offer a Sincere Apology to Clients
Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
Business Dinner Etiquette Around The World
Because your etiquette reveal so much more about your business than you think.
The Real Reason You Should Never Talk Politics at Work
Don't allow politics to change the way you see your colleagues, instead find work-related goals and values to discuss.
The Biggest Judgment Error You Don't Know You're Making
Why we misunderstand others and others misunderstand us.
The 5 Elements of the Consummately Tactful Professional
The ability to speak truthfully without causing offense is an invaluable asset in the world of business.