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News and Articles About Mistakes
Here We Go Again: Comcast Changes Another Customer's Name to Something Super Offensive.
If you don't offend enough the first time, try, try again.
Kim Lachance Shandrow
How to Make a Mistake at Work and Get Through it Quickly
You need to acknowledge mistakes, take ownership of them and then ask how you can move forward together as a team.
Sometimes Hackers Just Want to Embarrass You
The fallout for a cyber attack can include a major hit to a company's reputation. Be proactive on the public-relations front.
How to Spin a Bad Online Review
Don't let a negative customer experience define your company's brand. Here's how to fix things.
Real-Time Engagement Etiquette - Avoid Social-Media Mishaps
Sometimes the safest way to avoid a misstep is to remain silent.
Comcast Accidentally Changes Customer Name to Asshole Brown
The mass media company faces another customer-service blunder after someone tried to cancel the family's cable service.
Woman Mistakenly Receives Bag of Cash at a Burger King Drive-Thru
Instead of a chicken sandwich, this woman was given $2,631.
5 Common Mistakes That Cause New Habits to Fail
Behavior change is hard. With these tips, it's considerably less difficult.
Move Away From Shame-Based Management to Inspire Productivity
Leading a team is extremely challenging but making employees feel inferior or afraid doesn't foster lasting success.
Is Your Business Prepared to Handle an Unexpected Emergency?
It's better to scramble now and lay a foundation with a crisis-communications plan than when the company is in the hot seat.
18 Ways to Sink Your Startup (Infographic)
If you're making any of these mistakes, your business will pay the price.
The 4 Most Common Mistakes Early Entrepreneurs Make
Here are a few errors newbie entrepreneurs make -- and how to avoid them.
McDonald's Japan Apologizes After Tooth Found in Food
After declining sales, a french-fry shortage and this latest scandal, executives probably miss the days when their biggest concern was the Hamburglar.
The 4 Reasons Why My Startup Failed
Sometimes you have to know when to walk away.
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