Mistakes

The 10 Biggest Mistakes in Sales
Sales Strategies

The 10 Biggest Mistakes in Sales

In today's world, you need to think differently. If you're doing any of these things, it's time to stop.
Grant Cardone
6 Reasons Customers Aren't Opening Your Emails (Infographic)
Infographics

6 Reasons Customers Aren't Opening Your Emails (Infographic)

Avoid these common email marketing sins or end up in the trash folder of eternal doom.
Kim Lachance Shandrow
The Critical Lesson of Letting Bad Employees Go
Firing

The Critical Lesson of Letting Bad Employees Go

A CEO shares insights about why it's important to fire fast.
Eric Siu
4 Meeting Mistakes That Are Wasting Your Time
Meetings

4 Meeting Mistakes That Are Wasting Your Time

Even a productive session can go awry. Here's how to keep unwanted scenarios to a minimum.
Marty Fukuda
How to Make a Mistake at Work and Get Through it Quickly
The Grind

How to Make a Mistake at Work and Get Through it Quickly

You need to acknowledge mistakes, take ownership of them and then ask how you can move forward together as a team.
Karim Abouelnaga
Sometimes Hackers Just Want to Embarrass You
Cyber Security

Sometimes Hackers Just Want to Embarrass You

The fallout for a cyber attack can include a major hit to a company's reputation. Be proactive on the public-relations front.
Eric Basu
How to Spin a Bad Online Review
Reputation Management

How to Spin a Bad Online Review

Don't let a negative customer experience define your company's brand. Here's how to fix things.
Gabriel Bristol
Real-Time Engagement Etiquette - Avoid Social-Media Mishaps
Social Media

Real-Time Engagement Etiquette - Avoid Social-Media Mishaps

Sometimes the safest way to avoid a misstep is to remain silent.
Jen Gray
Comcast Accidentally Changes Customer Name to Asshole Brown
Comcast

Comcast Accidentally Changes Customer Name to Asshole Brown

The mass media company faces another customer-service blunder after someone tried to cancel the family's cable service.
Carly Okyle
Woman Mistakenly Receives Bag of Cash at a Burger King Drive-Thru
Burger King

Woman Mistakenly Receives Bag of Cash at a Burger King Drive-Thru

Instead of a chicken sandwich, this woman was given $2,631.
Kate Taylor
5 Common Mistakes That Cause New Habits to Fail
Habits

5 Common Mistakes That Cause New Habits to Fail

Behavior change is hard. With these tips, it's considerably less difficult.
James Clear
Move Away From Shame-Based Management to Inspire Productivity
Leadership

Move Away From Shame-Based Management to Inspire Productivity

Leading a team is extremely challenging but making employees feel inferior or afraid doesn't foster lasting success.
Sherrie Campbell
Is Your Business Prepared to Handle an Unexpected Emergency?
Crisis Management

Is Your Business Prepared to Handle an Unexpected Emergency?

It's better to scramble now and lay a foundation with a crisis-communications plan than when the company is in the hot seat.
Heather Ripley