Motivation and Retention

News and Articles About Motivation and Retention

More Tips for Internal Customer Service

Satisfied employees mean satisfied customers, so here are 3 more ways to keep your employees happy.

Internal Customer Service: Getting Your Organization to Work Together

Great customer service isn't just about serving the people <i>outside</i> your company.

What Happened to the Fun?

Loosen up! It is still possible to run a company where cracking smiles and having a blast are part of the daily routine.

Keep the Faithful

Is it better to cut positions or just salaries? . . . and carry the eight . . . wait, stop calculating and think of employee morale.

Keeping Your Employees Moving Forward

Of horses and carts and management: helping your employees understand what their jobs are

Is Asking Questions Motivational--or Just Plain Irritating?

It's OK to ask questions. But be careful not to step on any toes in the process.

Having a Positive Influence

Get employees and customers to do what you want by giving them what they want.

Overcoming "Security Screener Syndrome"

When jobs are repetitive and boring, they will not be done well. Have you examined your employees' job descriptions lately?

Retaining Employees After Layoffs

Your remaining staff is picking up the slack, but you can't afford to pay them more. So how do you keep them happy?

Reassuring Employees After Layoffs

You've laid off part of your staff. Now how can you convince those remaining that your company will survive?

Herky-Perky

The perks to keep and cut

Rewarding Your Employees

You don't have to spend a bundle to reinforce good behavior.

Bidding Wars

Should you match an offer an employee gets from another company?

Is Job Rotation A Motivator Or A Punishment?

When employees are burned out, will giving them a change of scenery help?

Think Positive

Encouraging your employees is good, but providing positive reinforcement is even better.

Motivating Without Money

Cold hard cash isn't the only way to get your employees performing their best. Take a look at this motivational philosophy.

When Employee Morale Starts To Fall

How you treat your employees can affect them more than the vexing market situation.

Weathering The Storm

Employees jumping ship for the stability of a brick-and-mortar? Try these tips for finding-and keeping-the good ones in these trying times.

Silent Partners

How to help your office wallflowers blossom

Put A Lid On It

If your employees work outside the office, beware: Your competitors <i>are </i>watching.

Many Happy Returns

Your favorite former employees are back--catch 'em while you can.

Generating Great Ideas From Employees

Creativity is key to your business. Motivate your employees to share their ideas with these tips from our Employee Management Expert.

A Reason to Stay

Incentives provide the "golden handcuffs" that keep employees from getting away.

Bad Bait

You're dangling an incentive-program carrot, but no one's biting. What now?

It's A Given

Sure, charities and nonprofits benefit from employee volunteer programs, but what about your business?

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