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Improve Management of Retail Returns for a Better Customer Experience
3 min read
News and Articles About Online Returns
This Surprising Customer Service Exchange Has Gone Viral
When a Zulilly shopper wanted to return a winter coat, she got an answer she didn't expect.
Why It's Time for Retailers to Embrace Online Returns
Make sure you see a good return policy as a critical step, not an afterthought.
4 Things Shoppers Want in an Online Retailer's Return Policy (Infographic)
One way to give customers a special perk they will remember is to pay the return freight for undesired goods.
10 Reasons your New Business will Probably Fail this Year
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