Reputation Management

News and Articles About Reputation Management

Business Circle

Fighting Trolls, Spammers and Troublemakers Online

Handle sharp criticism and protect your brand's reputation in these four ways.
Jeffrey Hayzlett
To Raise a Well-Adjusted Adult, Teach Your Kid Early About the Value of Reputation
Personal Branding For A Better Life

To Raise a Well-Adjusted Adult, Teach Your Kid Early About the Value of Reputation

When we teach our children the value and fragility of their personal reputation they learn who they are, regardless of what others think.
Lida Citroën
The 7 Essential Steps to Monitoring Your Online Reputation
Reputation Management

The 7 Essential Steps to Monitoring Your Online Reputation

A simple step-by-step guide to staying on top of what's said about you and your company online.
Neil Patel
Right or Wrong, You're Not Going to Win the Argument With the Customer
Customer Service

Right or Wrong, You're Not Going to Win the Argument With the Customer

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Gene Marks
4 Basics for Building (or Repairing) Your Personal Brand
Reputation Management

4 Basics for Building (or Repairing) Your Personal Brand

The foundation for a strong personal brand is seeing yourself as others do and sincerely living your values.
Lida Citroën
Beware of a New Kind of Business Identity Theft
Cyber Security

Beware of a New Kind of Business Identity Theft

Cyber criminals are hacking into review sites to post false information about a business or illegitimate reviews. Find out what you should do.
Joe Ross
SeaWorld, Southwest Airlines Terminate Partnership Amid 'Blackfish' Fallout
Controversies

SeaWorld, Southwest Airlines Terminate Partnership Amid 'Blackfish' Fallout

While the companies chalked it up to 'shifting priorities,' the announcement comes on the heels of widespread urgings by animal activists.
Geoff Weiss
Most Companies Don't Get How Customer Service on Social Media Works
Customer Service

Most Companies Don't Get How Customer Service on Social Media Works

A new survey shows that 80 percent of companies think they're doing a great job, but only 8 percent of customers think so.
Kristin Clifford
Every Little Thing You Do Adds Up to Your Personal Brand
Personal Branding

Every Little Thing You Do Adds Up to Your Personal Brand

Are you the total package? Work to create the best version of you.
Jim Joseph
Taming Online Customer Bullies, Cranks and the Like
Reputation Management

Taming Online Customer Bullies, Cranks and the Like

The anonymity of the Internet has changed the game for attacks on a business' reputation. Smart entrepreneurs need new ways to defend their enterprise without being labeled as defensive.
Chip R. Bell
PR is the Star of Our Integrated Communications Universe
Brand Reputation

PR is the Star of Our Integrated Communications Universe

Painstaking cultivation of brand and reputation can be undone in a digital instant but a sound public relations plan will protect both while growing your business.
Jennifer Connelly
Building Your Online Presence

3 Free Websites to Organically Grow Your Presence Online

Get your name other there with these platforms where you can show off your expertise.
Matthew Toren
The Price is Right: Turning a Profit in the Event Planning Business
Startup Kit

The Price is Right: Turning a Profit in the Event Planning Business

Learn how to set prices that are high enough to keep your profitable but not high enough to scare away prospective customers.
Brilliant or Burned: Why Managing Your Reputation is Crucial to Success
Reputation Management

Brilliant or Burned: Why Managing Your Reputation is Crucial to Success

Whether you are a celebrity chef or an entrepreneur, you can not underestimate the importance of how you appear to the public.
Jennifer Connelly