Retail Business

Target Chief Apologizes as 'Holiday Hack' Claims Yet Another Victim
Technology

Target Chief Apologizes as 'Holiday Hack' Claims Yet Another Victim

Target CEO Gregg Steinhafel addressed Target's data breach in his first live interview since the incident, while Neiman Marcus announced its own security violation.
Geoff Weiss
4 Ways Retailers Can Ride the Post-Holiday Wave to More Sales
Marketing

4 Ways Retailers Can Ride the Post-Holiday Wave to More Sales

While the competition is taking a breath, use this time to create new customers and additional sales.
Grant Cardone
5 Secrets to Painless Returns
Growth Strategies

5 Secrets to Painless Returns

Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
Jennifer Goforth Gregory
5 Common Ecommerce Returns Mistakes
Growth Strategies

5 Common Ecommerce Returns Mistakes

Having a clear return policy and having a process for handling returns can reduce revenue loss and increase customer satisfaction.
Jennifer Goforth Gregory
3 Major Retail Predictions for 2014
Growth Strategies

3 Major Retail Predictions for 2014

One industry insider offers his top insights on the retail industry for the New Year.
This Retailer Raised Prices on Black Friday -- And Saw a Lift in Sales (Say What?!)
Marketing

This Retailer Raised Prices on Black Friday -- And Saw a Lift in Sales (Say What?!)

The maker of the irreverent Cards Against Humanity party game tacked $5 onto retail prices on a day when consumers expected to get ultra-deep discounts.
Catherine Clifford
6 Simple, Low-Tech Ways to Reduce Shoplifting
Growth Strategies

6 Simple, Low-Tech Ways to Reduce Shoplifting

Lighting and personal greetings are among the low-tech ways you and can make your store less attractive to thieves.
Jennifer Goforth Gregory
6 Tips to Reduce Employee Theft
Growth Strategies

6 Tips to Reduce Employee Theft

One in every 40 employees steals from their employer. Make sure that your store isn't a target.
Jennifer Goforth Gregory
Business Owners: Want to Offer a Black Friday Deal? Here's How.
Marketing

Business Owners: Want to Offer a Black Friday Deal? Here's How.

Small-business retailers may not be able to match the Black Friday extravaganzas offered by the big-box stores, but there are certain things they can do to compete.
Coeli Carr
The Psychology of Discounts and Deals (Motiongraphic)
Marketing

The Psychology of Discounts and Deals (Motiongraphic)

Defining what it takes to get a potential customer to make a purchase is like nailing jello to a wall. Here's some insight into how people perceive and process deals.
Catherine Clifford
Is Mass Customization the Future of Retail?
Growth Strategies

Is Mass Customization the Future of Retail?

Letting your customer into the design process can boost engagement – and profits.
Arlene Weintraub
What You Need to Know About Managing Retail Inventory
Starting a Business

What You Need to Know About Managing Retail Inventory

With hundreds or even thousands of different items in stock, you'd best put a strong program in place that tracks critical information for you.
Ronald L. Bond
Why Wait Until Saturday? Small Businesses Seek Black Friday Buzz
Marketing

Why Wait Until Saturday? Small Businesses Seek Black Friday Buzz

Business owners eager to break out of the Small Business Saturday box are banding together in an attempt to conjure up some Black Friday magic.
Shiwani Srivastava
10 Commandments of Retail Sales
Marketing

10 Commandments of Retail Sales

Follow these ten simple rules and you'll close more sales almost immediately.
Grant Cardone