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How Brands Can Have an Insanely Successful Holiday Season
Even if the temperature is getting colder outside, retailers are preparing for a hot quarter. Here are five tips to make sure your company will succeed during this holiday season.
Maxine Bédat and Soraya Darabi
Fashioning a Memorable Retail Experience That People Will Share
Building a brand that promotes a true sense of community requires an investment in the customer experience beyond optimizing a handful of social media accounts.
Report: Amazon to Open First-Ever Physical Store
The online retail giant is planning on opening its first brick-and-mortar store in New York City.
When Marketing Personalization Fails
In the wake of snafus by Pinterest and Shutterfly, here are four ways for companies to customize their messages correctly.
What's in Store for Christmas? Depends Who You Ask.
As retail experts begin to unwrap their holiday forecasts, the shaky economic recovery is delivering some mixed signals.
How to Charge Ahead While in a Holding Pattern
While waiting for something to get complete can feel like an eternity, it is important to make the most of that time.
Why These Ecommerce Front-Runners Are Building Brick and Mortar Stores
Rent the Runway, Bonobos and Birchbox all found success in being online-only and are now expanding offline. Their founders say there are benefits to having a foot in both courts at once.
Social Media Marketing
What America's Retailers Are Spending on Social Media This Holiday Season (Infographic)
Many companies are investing in Facebook campaigns despite changes to its organic reach.
Why Apple Pay Could Be a Game Changer for Businesses
A new payments system baked into the forthcoming iPhone 6, iPhone 6 Plus and Apple Watch could revolutionize how business is done across the globe.
Is the Death of Brick-and-Mortar Retail a Myth?
Old-fashioned stores still can offer consumers a wide variety of options. Vendors can analyze trends and customize their offerings to cater to shoppers' desires.
Small Business Growth
Small Businesses Need Technology to Really Know Their Customers
Mythical small shop owners knows every customer. In reality, small businesses need the tools to analyze their sales data if they are to compete.
UPS Stores In 24 States Hacked, Private Customer Data Possibly Exposed
The shipping giant's retail franchise was hit by a malware attack, potentially jeopardizing customer's identifying and financial information. Here's what you need to know.
Kim Lachance Shandrow
The 3 Things You Need to Do When You've Upset Your Customer
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
The 7 Mistakes Entrepreneurs Make When Launching an Ecommerce Startup
Ecommerce can be a gold mine for entrepreneurs – if done correctly. Make sure you avoid these major blunders when launching your online-retail shop.
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