In the wake of snafus by Pinterest and Shutterfly, here are four ways for companies to customize their messages correctly.
As retail experts begin to unwrap their holiday forecasts, the shaky economic recovery is delivering some mixed signals.
While waiting for something to get complete can feel like an eternity, it is important to make the most of that time.
Rent the Runway, Bonobos and Birchbox all found success in being online-only and are now expanding offline. Their founders say there are benefits to having a foot in both courts at once.
Social Media Marketing
Many companies are investing in Facebook campaigns despite changes to its organic reach.
A new payments system baked into the forthcoming iPhone 6, iPhone 6 Plus and Apple Watch could revolutionize how business is done across the globe.
Old-fashioned stores still can offer consumers a wide variety of options. Vendors can analyze trends and customize their offerings to cater to shoppers' desires.
Small Business Growth
Mythical small shop owners knows every customer. In reality, small businesses need the tools to analyze their sales data if they are to compete.
The shipping giant's retail franchise was hit by a malware attack, potentially jeopardizing customer's identifying and financial information. Here's what you need to know.
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
Ecommerce can be a gold mine for entrepreneurs – if done correctly. Make sure you avoid these major blunders when launching your online-retail shop.
Online sellers, particularly those on eBay, can benefit from the convenience of tapping a mobile device.
From Circuit City to KB Toys, a look at the popular stores that went bust over the last 25 years.
Data you routinely collect, when properly analyzed, will guide you to better sales and happier customers.