Retention The latest news, videos, and discussion topics on Retention en-us Copyright 2014 Inc., All rights reserved. (webmaster) 5 Business Mon, 15 Sep 2014 11:30:00 GMT Data Reveal the 7 Factors for Optimal Employee Retention A far-reaching survey shows that workers who are paid fairly stay with a company that gives them opportunity and respect. Mon, 15 Sep 2014 11:30:00 GMT Matt Straz A Checklist to Get Your Customer-Loyalty Program Off the Ground With more companies vying for consumers' attention (and money), businesses need to create loyalty programs to get customers on board and to stay. Here is a checklist to create a program in the digital world. Wed, 07 May 2014 12:00:00 GMT Jed Williams and John Swanciger This Software Company Can Boost Your Retention Rate Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies. Wed, 16 Apr 2014 16:00:00 GMT Jeff Kauflin 4 Common Customer-Service Obstacles (And How to Fix Them) Customer service can make or break a company. Don't fall into the trap of delivering sub-par service, which could result in your company's future going down the drain. Thu, 03 Apr 2014 17:30:00 GMT Laura Fagan You Need a Real Vacation (And So Do Your Employees) A recent survey shows that, as a nation, we're pretty bad at unplugging. Here are five reasons you should. Thu, 03 Apr 2014 11:00:00 GMT Laura Entis Getting Fickle Consumers to Buy Into Your Brand While big corporations are struggling to retain customers, startups are seizing the opportunity to steal loyal consumers. Here is how they are doing it. Mon, 24 Mar 2014 23:00:00 GMT Debra Kaye Tech Firms Seeking Talent Spring for Spacious, Luxe Quarters While government cuts its real estate footprint, firms competing for knowledge workers are not crimping on office environments. Fri, 21 Mar 2014 16:30:00 GMT Tucker Hughes Want Loyal Customers? Talk to Your Hair Stylist. Hair stylists livelihood depends on getting customers and keeping them happy. Here are a few tips all entrepreneurs can use. Tue, 11 Mar 2014 10:30:00 GMT Melody McCloskey 4 Ways to Increase Your Direct Mail Sales After you've completed a few successful direct mail campaigns, use these four methods to build your sales. Tue, 04 Mar 2014 21:00:00 GMT Craig Simpson Want Your Team to Perform Better? Try Positive Reinforcement. No company picnics necessary. These simple steps could lead to increased profitability. Thu, 06 Feb 2014 18:30:00 GMT Bill Sims, Jr. Customer Retention Begins on the Front Lines Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate. Thu, 30 Jan 2014 20:30:00 GMT Andrew Miller How This Woman Went From Creating Nativity Scenes to Having 165 Retail Locations The founder of furniture company Sticks dishes on how she turned her hobby into a full-on career by building the brand inside and out. Thu, 12 Dec 2013 11:00:00 GMT Melanie Spring How to Jump From Startup to Startup Without Hurting Your Career It's not taboo to jump from job to job anymore. But you have to know the right way to do it. Mon, 30 Sep 2013 12:30:00 GMT Lindsay Broder 15 Tips for Improving Customer Loyalty Give customers a great experience, don't screw stuff up and other timeless advice. Mon, 05 Aug 2013 11:00:00 GMT Colleen DeBaise How to Attract -- And Retain -- Staff When You Can't Pay Big Bucks Here are the basics every entrepreneur needs to know about creating an employee benefits package. Wed, 27 Jun 2012 06:00:00 GMT Paula Andruss Would You Give All Your Employees A Raise? Raises have been few and far between in the past few years, but here's why Google gave all its workers a 10 percent raise this year. Mon, 20 Jun 2011 10:43:00 GMT Carol Tice How Can I Retain Good Employees? Marcus Erb, senior consultant at the Great Place to Work Institute, on keeping top talent from leaving for other jobs. Fri, 07 Jan 2011 15:37:00 GMT Marcus Erb