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5 Tips on Building an Epic Customer-Support Team
When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. Here are a few secrets on creating a rock-star customer-service team.
Why Your Sales Team Can't Close
How often have you heard the line, 'My salespeople can't close.' Here is how to fix this issue.
The 5 Secrets to Making Larger Sales
One of the greatest points of distinction between top sales performers and everyone else is average sale size. Here is how to increase your sales deals.
How to Increase Revenue Without Actually Selling
You are sitting on a gold mine. Here is how to capitalize on it.
Why You Need to Stop Putting Your Sales Team on an Island
Although the sales team might have an independent agenda, making a few intentional changes can help you integrate it into the company and eliminate costly consequences.
The One Reason Why Job Interviews and Sales Calls Fail
Want to know why it is so hard to sell yourself, your company and your product? You're taking the wrong approach
Ignore Video and Miss Out on 69 Percent of Mobile Traffic
In a fast-paced digital world, the visual appeal of the second screen can't be denied. Marketers, take heed.
5 Ways to Dazzle and Delight Your Customers This Holiday Season
Wondering how you can boost sales and awareness in the coming months? Incorporate these ideas into your game plan.
Apple Sells 10 Million iPhones in First Weekend
The company broke its own sales record from last year and had twice as many opening weekend sales than it did with the iPhone 5 in 2012.
To Build a Top-Performing Team, Keep Your Stars Happy and Your Bench Inspired
A patient, systematic program to improve your underperformers is the quickest and least expensive way to improve company results.
How to Make the 'Just Following Up' Email Less Dreadful
Most sales and business professionals have had the experience of placing a sales call or email pitch and hearing nothing back. Here are some tricks to crafting the perfect 'follow-up' email.
How to Strike Up a Sales Conversation With Someone You Know
As entrepreneurs, we all know people who could benefit from our professional assistance. Here is how to begin the conversation without sounding too 'salesy.'
The Key to Converting Online Sales Leads: Speed
Sales are the lifeblood of any business. When you get a lead, act fast to convert him or her into a paying customer.
Improve Your Sales Team's Performance by Mastering These 5 Fundamentals
In the world of complex business-to-business selling there is no such thing as a born salesperson.
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