News and Articles About Social Media
Consider this advice for getting customer feedback over Facebook and Twitter.
Entrepreneur by accident. The weird world of internet memes, and the businesses they leave in their wake.
Think having Facebook fans doesn't matter? Consider this: People who "like" your business are three times more likely to make purchases than those who don't.
Divya Gugnani, co-founder of fashion site Send the Trend, tells how she built a social business with about 200,000 Facebook fans in less than a year.
Here are three ways your business can best utilize the latest social network.
Google+ announced its new "Pages" platform for businesses. See how your company can best utilize the latest social network.
Consider this advice for handling upset customers with grace, humor and honesty.
Offline conversations are typically more trusted and positive than those taking place online. Here's how to get the most out of word of mouth.
Small business owners have long criticized social media as being cumbersome and time-consuming. But now, the benefits appear to be winning out.
Google+ Pages has a long way to go before it can be worthy competitor to Facebook.
Comedian Adam Carolla created a podcast that launched to No. 1 in no time. Here's how he keeps fans coming back and how other entrepreneurs can too.
Study indicates many Fortune 500 companies demonstrate a dismal attitude toward social media.
Where is the line between being responsive to customers' needs, and simply letting customers call the shots?
New York court ruling muddies the waters surrounding what employers can and cannot demand of their employees' social media activities.
From star-studded boutique hotels to a small business near you, using social media as a customer service tool is a no-brainer.
Advice for steering your business clear of the most common blunders that can kill your entire marketing strategy.
A look at search curation tool Curata, which gathers relevant articles and links from the Web and posts it to a company's website.
Social media marketing is a great way to network and share information.
For shoe brand Creative Recreation having famous friends and using social media creates a very appealing combination.
A new survey offers a deeper look into the average lifetime of a status update on a Facebook Business Page.
Building a media colossus isn't easy, but using social media can help. Here's how Ben Huh of I Can Has Cheezburger? is continually perfecting his company's strategy.
With their site stuck in neutral, two entrepreneurs changed gears and paved a new road to success.
A Fetch! Pet Care franchisee in the Los Angeles area credits celeb clientele and word of mouth for its growth.
Building a brand using social media isn't just for celebrities. Here's how entrepreneurs can do it too.
This new website to watch aggregates social media comments about TV shows as they air and links them to program listings in real time.