Technology

News and Articles About Technology

The Internet of Things Demands That Customer Service Catch Up
Internet of Things

The Internet of Things Demands That Customer Service Catch Up

The winning companies will figure out how to deliver a seamless and exceptional experience that satisfies users -- before they even ask for it.
Jim Freeze
4 Steps to Knowing What Your Customers Want Better Than They Do
Big Data

4 Steps to Knowing What Your Customers Want Better Than They Do

Analyzing customer data is just more proof of what we've always known. Actions really do speak louder than words
Joseph Pigato
Your Answer to Lackluster Customer and Employee Engagement: Add Fun.
Infographics

Your Answer to Lackluster Customer and Employee Engagement: Add Fun.

Turning business processes into games -- the idea behind the trendy buzzword “gamification” -- encourages frequent participation and makes mundane tasks entertaining.
Catherine Clifford
Why Wearable Tech Isn't the Next Big Thing -- Yet
Wearable Tech

Why Wearable Tech Isn't the Next Big Thing -- Yet

Technology execs gather to discuss the challenges and opportunities of this growing industry.
Jason Fell
Protect Yourself: Turn On This Security Feature in Your Mobile Banking App
National Small Business Week

Protect Yourself: Turn On This Security Feature in Your Mobile Banking App

Sure, mobile banking apps let you track your cash on the go, but they can also help you protect it, too. Here's how. It's easier than you might think.
Kim Lachance Shandrow
The Internet of Things May See Huge Growth, So Companies Want in Now
Internet of Things

The Internet of Things May See Huge Growth, So Companies Want in Now

More devices are expected to be connected at the end of the decade. Router-maker Belkin recently launched a new product line to get an early start.
Sarah Austin
Cornering a Missed Pocket of the Ed-Tech Market
Technology

Cornering a Missed Pocket of the Ed-Tech Market

Entrepreneurs seeking to market to educators would benefit from understanding how new apps and tools align with schools' day-to-day needs.
Julia Freeland
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Here Is Apple's Early 'iWatch' Patent Filing Sketch
Smartwatches

Here Is Apple's Early 'iWatch' Patent Filing Sketch

In this drawing, Apple's image for a smartwatch looks similar to other devices that are already out.
Jason Fell
Tricks to Creating a High-Quality Video With Your iPhone
iPhone

Tricks to Creating a High-Quality Video With Your iPhone

You don't need a massive budget to create high-quality commercial-like videos. You just need an iPhone and a few tips.
Bryan Lovgren
Before You Prototype a Tech Product, Ask These 5 Questions
Customer Feedback

Before You Prototype a Tech Product, Ask These 5 Questions

The impulse may be to rush to market, but taking the time to understand your potential customers will go a long way.
Sam Gaddis
The Esquire Guy: Stop Using Your Phones During Meetings
Esquire Guy

The Esquire Guy: Stop Using Your Phones During Meetings

It's a vulgar, panicky and needy habit.
Ross McCammon
Hasbro to Let Fans Design 3-D Printed My Little Pony Art
3-D printing

Hasbro to Let Fans Design 3-D Printed My Little Pony Art

Hasbro and the online marketplace Shapeways said their team-up marks the first time that a major global company has opened up its intellectual property for fan-made products.
Geoff Weiss
How to Lay the Foundation for a Data-Driven Business With A/B Testing
Big Data

How to Lay the Foundation for a Data-Driven Business With A/B Testing

Big Data offers tantalizing opportunities that can be seized with the right tools and culture.
Brooks Bell
This Faceless Watch Has Raised $400,000 on Indiegogo
Crowdfunding

This Faceless Watch Has Raised $400,000 on Indiegogo

The Ritot team set out to raise $50,000 through crowdfunding and has earned it almost eight times over.
Catherine Clifford