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Weekly UpdatesGlenayre Technologies, Inc. (NASDAQ:GEMS), Atlanta, one of the top providers of enhanced services for wireless carriers around the world, has unveiled a new Missed Call Notification and Call Return solution that will help operators generate more revenue through higher call completion rates. With Missed Call Notification, when a wireless subscriber is on the phone, has their phone turned off, or is out of their network coverage area, they can still receive a detailed notification of attempts to reach them.
Unlike Caller ID service, which can only provide a caller name or number if the wireless phone is on and in the network coverage area, Missed Call Notification provides a continuous, network-based service giving subscribers the added peace of mind that they never really miss an important call. Instead, the Missed Call Notification application captures and stores incoming call information until the subscriber becomes available. At that time, an SMS message containing a list of calls and phone numbers is sent to the subscriber, who can then return calls by simply highlighting the number.
According to Rolf Madson, senior vice president of marketing and business development for Glenayre, "Wireless subscribers want to know who called and when, so they can return calls even if the caller did not leave a voice message." Madson continued, "This generates more billable revenue for wireless operators." The Missed Call solution generates additional revenue from SMS notification traffic and additional traffic from returned calls.
The Missed Call Notification application is available as part of the Versera Presence and Availability Management (PAM) solution set from Glenayre, which also includes Call Alert and Personal Conference(R) applications. Versera PAM solutions unite network-based presence information with subscriber-controlled availability preferences to provide wireless operators with a compelling suite of productivity solutions.
About Glenayre
Glenayre is a global provider of enhanced services and messaging solutions for service providers including wireless, fixed network, ISP and broadband. Glenayre systems are designed on open platforms with a standards-based architecture supporting IP and traditional telephony networks for an evolution from 2G to 2.5G and 3G services. More than 200 service providers in over 60 countries have deployed Glenayre messaging solutions for voice, fax and e-mail messaging, including Constant Touch(R) one number service, voice navigation and voice dialing, mailbox out-dialing and one-button call return. Glenayre, headquartered in Atlanta, Georgia, has been providing carrier-grade communications solutions for the global market for over 40 years.
For more information, visit http://www.glenayre.com or call 770/283-2759.
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