Best news for supermarkets.
The best news for supermarkets in our shopping intentions survey is
that compared to super-centers, twice as many shoppers intend to keep
shopping at supermarkets. Supermarkets that have differentiated
themselves look much stronger than conventional supermarkets. "I
don't like going to the supermarket but I do like going to Wegmans
when I can."
In spite of their power and all the one-stop hoopla they generate,
supercenters are too big, too slow, and too cumbersome for many shoppers
to tolerate. "Compared to Wal-Mart, my Kroger has no traffic
hassles and very quick checkout lines." Just as important, many
supercenter shoppers continue to think that the meat and produce is
better at supermarkets; that meat is better at club and specialty,
stores; and that produce is better at supermarkets and places like Whole
Foods. While some are calling the supercenters inhumane
community-destroyers, others continue to hope that one will soon open
near enough for them to shop regularly:
* "I like supercenters where I can shop all at once. There
aren't any close by but if Wal-Mart or Target were to build a
superstore near I would shop there."
* "Wal-Mart superstore has a slightly different selection of
grocery items and brands... We like the change from Publix! And
generally their prices are lower. But we would NEVER purchase meat, or
fish from Wal-Mart. These items look pathetic. Also their produce is not
too terrific looking".
* "We love our local Hannaford's--their store brand
products are a good tasting bargain--often the store brand of some items
like ranch dressing goes off the shelf faster than name brands--that
says something--we pick up cases of Hannaford brands items for our local
food pantry because it's the best price in town."
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